How to align the timezone of a workflow to that of the operator?

Learn how to streamline workflow timezones and troubleshoot Access Denied Errors.

Description description

Environment

  • Campaign
  • Campaign Standard

Issue/Symptoms

When attempting to log in to the instance, a user gets an Access Denied error.

Resolution resolution

By default, the timezone of a workflow is set to default, i.e., the server timezone.

You can choose the operator timezone from the drop-down list. To avoid defining the timezone every time in a workflow, you can create a workflow template with the desired timezone and use this template for creating any new workflow.

To change the timezone of a workflow, follow this step.

Go to  Properties  of the workflow and select  Operator Timezone. It would align the workflow execution as per the operator’s timezone.

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