Unable to view dictionary element in UI (user and system)

Learn how to fix UI dictionary element viewing issues by resetting the cache for a smoother user experience.

Description description

Environment

Issue/Symptoms

When you try to access the dictionary tab or in general any random tab, you get an error like:

<b>missing FROM-clause entry for table</b> … when you try to access the dictionary tab or in general any random tab.

Resolution resolution

Cause
Such errors happen due to bad cache entries of the client console.

Do a hard cache reset and try again. For more info, refer to the Campaign settings FAQ documentation in experience league.