Push notifications fail due to APNS mapping to APNS_SANDBOX
This articles discusses the issue where push notifications in Adobe Campaign don’t make it to the recipients because of a misconfiguration on the pipelineD service.
Description description
Environment
- Campaign
- Campaign Classic
Issue/Symptoms
It has been reported that for push notifications, Campaign will display 100% sent, but no push notifications make it to the recipients.
One of the reasons found for this is a misconfiguration on the pipelineD service, where APNS is mapping to APNS_SANDBOX.
Resolution resolution
The issue was addressed in CAMP-37240, which required a configuration change to the pipelineD process.
Documented change to serverConf.xml
:
<topic endpoint="" name="mccs_push_notifications_feedback" pipelineName="">
<consume endpoint="" group="$(INSTANCE_NAME)_new" pipelineName=""/>
</topic>
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