Documentation

How to remove expiration date of a user account in Analytics

Last update: Fri Jul 26 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

Description description

Environment

Adobe Analytics

Issue

After user migration to Experience Cloud Admin Console, how can the expiration date be removed for a user account in Adobe Analytics?

Resolution resolution

To set user’s expiration to None, follow the below steps:

  1. Log in to Analytics through Experience Cloud.
  2. Go to Admin  >   User Management Home (Legacy) > Users.
  3. Select the user in the With in Login Section, and uncheck the Login valid from  option.
  4. Save changes.
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