Adobe Target mboxPCID not writtenn when Cross-Domain is enabled.

Last update: Tue Jul 23 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

Description description

Environment

Adobe Target implemented for two domains using DTM
Cross-domain tracking is enabled
1st and 3rd party cookies set in the Adobe Target UI

Issue/Symptoms

Mbox call fires, but the MbocPcId is not written when moving from one domain to another.

Resolution resolution

Steps to resolve/Workaround

Check for third party cookies on the website
MboxPC will be saved on ‘tt.omtrdc.net’ domain in a cross-domain scenario
MboxPC should be set in the third party cookies

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