“Workflow Duration” value in Workflow Heatmap doesn’t show past executions

This article explains why the  Workflow Duration value in a Workflow Heatmap doesn’t show past executions.

Description description

Environments

Adobe Campaign Classic

Issue

The Workflow Duration value in the Workflow Heatmap does not show past executions.

For example, when checking a workflow at a different time within the same day, the Workflow Duration value will stay the same regardless of which execution time is chosen.

Resolution resolution

This behavior is by design, because this value will only be filled with the last execution duration of the workflow for a particular day. There is no historization of that data. When selecting a different day, the Workflow Duration will change but will only show the last execution duration for that day.