Automate Workfront user account creation with Fusion

Imagine starting your Monday with a flood of urgent admin requests: new hires to onboard, access permissions to update, and accounts to deactivate. Manual user account creation can be time-consuming and error-prone. Discover how to streamline your workflow, reduce errors, and boost efficiency by automating account creation with Fusion in the Adobe Admin Console.

Join Kurt Jones from J.P. Morgan Payments as he shares expert insights on,

  • Using Workfront form to capture user account intake
  • Setting up a project in Adobe Developer Console to use the User Management API
  • Automating creation of the account in Admin Console with Fusion
  • Updating additional details to the Workfront profile with Fusion

Best Practices for Admins and Scaling

  • Keep Forms Simple Collect only essential information to streamline automation.
  • Standardize Profiles Use mirrored users for marketing roles to auto-populate teams, roles, and schedules.
  • Invest in Training Formal Fusion training accelerates adoption and confidence.
  • Monitor & Iterate Time your processes, gather feedback, and refine scenarios for continuous improvement.
  • Develop Group Admins Identify and mentor team members eager to learn, expanding admin capacity for scaling.

Impact of Automation: Before & After

Metric
Manual Process
Automated Process
User Creation Time
~22 minutes
< 60 seconds
Steps Involved
Multiple apps
Single workflow
Error Rate
Higher
Significantly lower
Self-Service Capability
No
Yes
Admin Involvement
High
Minimal

At a glance

Product: Workfront

Series: The Skill Exchange

Role: User