Home Sweet Home: Tailoring Workfront Home Pages 101

Hi, I’m Jeremy Flores, Senior Product Manager at Adobe. I’m excited to be able to speak with you all about tailoring home pages for your users. This is a pretty valuable conversation for those that are using technology to streamline workflow. Before we get into the presentation, I’d like to do a little bit more of an introduction on me. I’m from Utah. I live in Utah. I was a former consultant, have been in the tech industry for a long time. I have a background in marketing and public relations with an MBA from the University of Utah. Now if you’re looking at the screen, I do love to snowboard. Winter activities here in Utah are amazing, but I definitely like to take advantage of that. I also have what you would call a Star Wars Bantha. So yes, the dog on the right is the same dog on the far right. His name is John. On the right is the same dog on the far right. His name is Rocky. He is a mini golden doodle, a teacup golden doodle, and I am also a father of five children. So if you’re looking to connect, I would love to connect with you. Please scan the QR code and find me on LinkedIn. But let’s get into it. So did you know that you have less than a second, that is 50 milliseconds, to create a great first impression with your web page or a landing page of like a web app? That is not a lot of time to make a great first impression. That is why this presentation is so essential, because as you invest in great technology, your users want to be able to not just have an enjoyable experience, but an experience that can actually help them out with their day-to-day work. So today I’ve broken this presentation into three segments. First, we’re going to teach you how to set up a homepage using a layout template. Second, we’re going to teach you how to assign these personalized layouts to your users and teams. And third, we’re going to help you simplify work management so that you can streamline enterprise implementations and start getting value from your software a lot faster. So why are we talking about homepages? Well, the first answer to the question is technology evolves. We have come from different renditions of home. As you can see here on the screen, we used to have a page called My Work. It’s the screen on the left. That did a lot of its service, but it didn’t really fully answer a lot of questions that our customers still were asking. Questions like, okay, I can manage my work in this screen, but how does this work? How does this task or assignment tie to the bigger company goal? What’s the big picture? Or you know what, how do I even plan my work? So we evolved to home 2.0, which you can see on the right side of the screen, which kind of functioned like an email inbox where you would essentially receive work items and then work through those in a details panel to be able to know what it is you’re being asked to fulfill. But that didn’t answer all of the questions either. Some of the questions that were left outstanding were things like, how do I upload assets to this assignment? Where do I go? What are my team members working on? And so we got an opportunity to also spend some time with our customers, you in the audience, to really understand what the benefit of a new home could be. And as we partnered with our marketing partners, one thing or three things that we found to be of value and why you should tune into this message is we found that the new home can actually help enhance the user experience. It can make it easy to use for users who are wanting to manage work in a central place. And these admin controls, essentially the ability to set up these home pages, can give you more control and customization. Now, if you think about it, everyone loves customization. And there’s even an interesting stat out there in the market today that says that 75% of customers’ users don’t feel like their applications are customizable enough to be able to facilitate their workflow. So this is an exciting beginning. This really gives you the opportunity to, as you can see from these real customer quotes, present a particular home layout for your users through layout templates, making it so that when they log in, they have a curated list of useful features. Another quote from a customer who’s been using this home page has said that the features are pretty straightforward and intuitive. And then one of our power users even said that as administrators, you can control and refine what users see or don’t see by default, which makes it easy to kind of put the things away that don’t require attention and really gives you the ability to not only personalize a home page for a user, but to really emphasize the things that are important for them in their day-to-day work. So I’m excited to talk more about this. This kind of gives us an introduction into why we built the new home page. So you saw 1.0, you saw 2.0, and new work front home could be considered 3.0. Now, why new home? Just as a reminder, this is the value you can derive from using a new home page. Number one, we wanted to create a more customizable canvas for you to be able to accelerate work management. At the end of the day, here at Adobe Workfront, our goal is to help make you even more productive and to really help facilitate that creative process so that as long as you have your workflow dialed in, you can go and use the other amazing Adobe tools to facilitate creativity. Number two, we wanted to provide you with flexibility to personalize your page experiences. We realized that no two users or no two teams are the same. Everybody needs a new home page, but everyone wants to see a little bit something different. That’s what this begins to afford you. Not only can you come into the new home page and view work and data from a central place, but you now have the ability to kind of rearrange things in a way that really makes sense to you. So again, here at Adobe Workfront, we value personalization and customization. So now the question is, how do you set up these home pages? That’s what I’m going to walk you through. What I’m going to do is I’m going to take you through some prompts and then we’ll look inside of the product. But the very first thing we’ve got to do when we set up these home pages is you have to ask yourself three key questions. Number one, what are you trying to accomplish? Now, when I say you, I’m speaking about the administrators that are on the webinar, the group administrators, those that have a little bit more control of the system to be able to set pages up. But it’s not just what you’re trying to accomplish. The second question is, what are your users trying to accomplish? And these may sound like basic questions, but the reality is that these questions get at the core of what we call the job to be done. What is it that the users, your organization are hiring the software to do for you? What are you trying to facilitate? The third is probably the most important question. And in my consulting career, one of the questions that tend to get glossed over quite a bit. What is the organization need our users to do? And more importantly, in what order? Sometimes I get it different work environments vary. Some are more fluid in nature, a little bit, you know, others are a little bit more regulated. But no matter what work you’re doing, it really is important to think about kind of like the linearity of the work, the sequencing of the work. Quick example, if we are going to facilitate an intake process, right? There’s some kind of intake coming in, what then happens after that and after that? And how many of those phases, so to speak, do we need to be able to track or monitor? So it really is important to think about these three questions before we even get into the technology. Now I’m going to show you where you can go to start customizing your pages. So the first thing you’re going to want to do, and we’ll show you here in the product how you can do this, is you’re going to want to navigate as an administrator or group admin to the main menu of Workfront. Once you go to the main menu, you’re going to see a button for setup. And then within setup, the left side panel, you’re going to see an option for interface here toward the bottom of the screen. Once you’re there, you’re going to be able to see these layout templates is what we call them. Think about these as just customizable pages. Once you’re there, you’re going to be able to open them up. You can create a new one. You can modify existing ones. One of the things that I typically tend to recommend is that you take one of the defaults that’s already in your system and you copy it and kind of start from a template. Once you go into this area of the application, you can then start to customize what I would recommend from the outside in. And again, I’ll give you an example. But what I mean by that is start with the outer frame. What are the what’s the main menu needing to look like? What are some of the objects that the user needs to see? You don’t want to over crowd the main menu or you don’t want to bloat it. So I think it’s very important to really think about, again, that question and then work your way down through the rest of the screen. Quick tip. You can also create test users in your account, customize and then assign it to these test users so that you can actually see the screen or the page that you’ve set up. Again, it’s amazing to see how many people will just miss that step, customize a page and just assign it to a team, not fully knowing or being aware of what it is that they actually set up. So with that being said, let’s actually open up the product. Let’s take a look at what this looks like in real life. So here I am inside of Adobe Workfront. Now you’re going to see I am on the new home page. I have one widget and I’m going to act as a system administrator or group administrator and come into the setup area as mentioned previously. And then I’ll come into the interface option, which is here at the bottom left, and then I’ll see these layout templates. And again, as a reminder, what you can do is you can take these and you can copy them and make them your own. Now, I’ve set one up in advance. This is called the worker layout. I’m going to go ahead and open that up and you’re going to see here is kind of my canvas to customize. So I can give it a name. I can give it a description. This is going to be for workers. And I realize that that’s broad, but this is just to give you a pretty quick example. And this is what I mean by the outside in. So you can come in here and you’re not going to hurt anything. You can come in here and determine who has access to your layout. You can assign it. We’ll get into that a little bit more. But the main menu is still a very important piece to get right. Now, Workfront does provide you with a lot of just different components and tools to manage work. But again, as you think about those strategic questions of what is it that my user is trying to accomplish, you might not need to expose everything to that user. So just keep that in mind and we will provide some recommendations here at the end. But this is really kind of just the beginning. So you can come in here and as you can see, customize from the outside in. One of the things that I recommend is if you are going to be using new home, then you want to set home, as you see here, as the landing page. Once you’ve done that, you can then customize home further. So you’ll see within this dropdown, I can come into home workspace. This is the new home page. So again, home workspace is the new home. Once you select that, you’re brought into this screen and then you’re brought into what I would call a more customizable area where you can customize to your liking. So we’re going to pause here because now I’m going to go back and share with you a few more tips to get you on your way. When you assign these layout templates, there’s a couple of things I want you to definitely keep in mind here. As you saw in the previous demo, you can actually assign these layout templates to users, to teams, to job roles, or to what we call groups, which would be equivalent to like a department. So an example would be, let’s say I’m going to bring finance into this tool to manage our project expenses. You could very easily come in and set finance up as a group, a department, customize the UI or the page, and then assign it to that department or that group. One of the things that I’ve seen in my career, though, is that if you can set these up based on job role, that tends to be what I would consider the best practice. Best practice because job roles tend to perform similar functions. Similar functions make it easier for you to facilitate a workflow at scale, right? And to be able to set up an information hierarchy, essentially how the screen is laid out for those particular job roles. So that would be my recommendation is as you’re looking at your organization and as you’re trying to optimize and streamline workflow, is that you think about what are the various groups of job roles we have. Designers, copywriters, videographers, et cetera. Now, before we get into the actual assignment, I also want to show you how you can take all of these mechanics, so to speak, and put them together into a page of value for your users. Now, within that home screen section, there are 11 widgets that are available for you. These widgets are essentially work management components that have been broken down to help you and your users facilitate productivity. You can arrange them based on need. You can resize them. You can shift where they are in their location. You can also adjust a customizable banner because everyone, as you know, loves a little splash of color. So as you can see here, drag and drop. In this example, you’re going to see a my work widget coupled with a mentions widget. And essentially what this helps you facilitate is what’s everything that’s being asked of me and what are people notifying me of, right? And just with those two components, you can actually get a really good lay of the land. So drag and drop, arrange these, customize them. You can fine tune some of these widgets. So out of the 11 widgets, three of the widgets right now are available to be able to be fine tuned. Now, we do have plans to make more, you know, more customizable. But projects, tasks and issues tend to be the fundamentals of work management. And so we wanted to start with a really good solid footing to give you the ability to test out and to see what you can do with the power of customization. In closing, once you’ve done that, you can just assign it away and expect your users to walk into this new, personalized, streamlined page that you’ve built for them. All without having to get, you know, involved in custom coding or anything like that. OK, excellent. Now we’re going to come back into the product and actually recreate the steps that we just talked about. So here within the setup menu, back inside of the interface layout template area, I’m now going to come back into my layout template and actually customize and assign it. So you can actually see this work in process. The one thing that I do want to actually check is that I have users in my system and test users. Now, for you customers that are on the line, you’re going to have your actual people in the system. Right. But one of the things that is very helpful to do when you’re setting up these pages is to just throw in some test users. You can see that I’ve got a bunch of test users and I tend to do those based on license type or, again, that job role so that I can test out different scenarios. In this example, the person that we’re going to be using quite a bit for our actual demo is going to be worker user. So just keep that in mind. That is a test user. But it’s really helpful so that you can actually see what’s going on for this person. There is a login as tool as well. So right now I can come in and this is going to be the before and after. And as I come in here, you’re going to be able to log in. You can only do this as an administrator. And you can see that right now worker doesn’t really have anything. Right. Now, worker can come in here and customize this themselves. Sure. But again, if we’re trying to roll out a tool at scale, then it makes it a lot easier to come in and set up a layout template and get going that way. So here in the setup area, we’re going to come back and we’re going to actually put this into motion. So layout templates, worker layout, and we’re going to think about those three questions. So what is it that I want this worker to do? Well, this worker’s job is pretty much to manage tasks. OK. So with that in mind, I’m going to come in here and I’m going to say manage tasks. And review mentions. Just to give myself a note of what I’ve set up, we’re going to land this worker on home. We’re going to customize their widget. Layout. And we’re even going to just show you a couple of things here. Right. So if you don’t want a background, you can choose that. If you want to change this to peach. And what I’m going to do is I’m going to go ahead and remove this widget, remove this widget. And as I mentioned before, there’s 11 widgets. Some of you may want to manage your work in a more agile fashion. We have a boards widget. There is a description for all of these. So as you’re looking through the library, you can decide which of these would be most advantageous or beneficial for your users. But what I’m going to do here is I’m going to actually pick my work, which is going to show this user’s incoming and existing work assignments. And I’m going to couple that with mentions. OK. So now that I’ve added those widgets, I’m going to go ahead and drag this one up. I’m going to get it above the fold. I don’t want my users doing a lot of digging here. Going to kind of expand it that way. And I’m going to drag this one over a little bit more. And as I do that. A really important thing to remember is as you do that here, you want to make sure that you save your changes. So I’m just going to save my changes just to make sure that those held. Come back in here. Double check that that’s what I’ve wanted and what I set up. Yes, those were the two widgets. That was my background color. I’m not going to change much of the settings yet because I’m not using these widgets. But this is very important as well. Right. If you don’t want certain users to see certain columns, if you want to reduce the UI, you can come in here and deselect some of these. But for now, what I’m going to do is I’m actually going to go say, OK, all right, I’m comfortable with what I have. I’m going to assign this to worker. And as I do that, again, you’re going to want to select done and don’t forget to save. So now we’re going to go in and validate that this screen is actually what the worker user sees when they log in. So you can do that again as an administrator by coming in to log in as. Finding the worker. And then seeing the screen that you had set up for them. So there you have it. I’m now going to walk you through a few more tips so you can take advantage of some of this great functionality. A couple of things to know about setting up these home pages that are really important. Keep in mind, you don’t have to take all of these notes. There’s a QR code there that’ll take you to an article that outlines a lot of these tips. But number one, out of the 11 widgets, three can be customized for now. Those foundational project task issues widgets can be fine tuned. User preferences also take precedence when it comes to widget placement on the canvas. Yes, you heard that correctly. Our goal with this new home page was again to give credence to the end user so that they could personalize the page in a way that worked for them. But we also realize how important it is to make sure that we can satisfy business requirements, which leads us to number three. Administrator widgets cannot be removed once they’re added to a layout template. They can be rearranged. But for example, let’s say that you want you’re wanting one of your users to be able to review and approve items. You could add a review and approval widget and have that sit on the canvas and the user can’t delete it, but they can definitely consider where they want it placed. Four and five deal with filters, columns, and groupings. The filters and the groupings leverage what we call list controls in the system. So they are coupled to that system. Columns are also really important when it comes to a permissioning standpoint. If you give your users the ability to view but not contribute or edit, then you might have to also look at some of those settings to ensure that if you want to empower your end user to switch columns around, that they do have contribute access to be able to adjust those columns. Two other things when it comes to columns. Number one, columns were intentionally designed to be a simpler system. As we looked at the system, we thought there’s only a few fields that tend to be used by these end users, right? They’re not the project managers coming in and setting everything up. They’re not the admins that need to know, you know, from A to Z about everything about the tool. They’re users who pretty much just need a standard set of fields. So columns are also not currently a push system, meaning that right now you can remove columns using those fine-tuned settings, but you can’t promote columns en masse. That is something that is on our roadmap. So as you continue to experience this, we would love to hear feedback on that item. And then just a couple more things. A lot of these widgets are pre-configured to focus on active work, right? When we were talking to end users, one thing that we heard a lot was, I only want to see what’s on my plate within the day or the week. And so as you think about that, think about how some of these filters come into play. That’s another really important thing to know is that a lot of these are predefined. You can navigate to the new home page by adding backslash workspaces to the end of your URL. So if there’s a user that wants to maybe take a look at that, they can actually change it from work list to workspaces and do that. So just a little tip there. And then as you’re setting up these layout templates and you default to home, right now there is still two experiences. So if you want your users to use legacy home until its deprecation, which will be later this year, that is totally fine. But there’s also a setting found within setup system preferences called users default to new. If you have that enabled, you can essentially set it up where the new home page is the default for everyone in your system. So keep that in mind. Scan the QR code if you want to go to the article that will address some of these. And what we want to just reemphasize is that with this new home page, it gives you the power of personalization. As we’ve talked to different users and customers, we’ve heard that there’s a lot of value in being able to customize a home page for them. Right. And what we’ve also found is as you use new home, one, give us feedback. That’s why we’re here. Two, tell us if it really does help you become more productive. But as you use it, one thing we found is that it can give your users context and clarity, especially like if they’re out of the system and coming back in and they can take a look at like what’s demanding their attention. Home can help facilitate that and not let anything slip through the cracks. And it also gives you the ability to highlight those priorities for your users. So three key takeaways. Number one, create and assign role based home pages. Number two, customize around the job to be done. Is my user wanting to set their own personal priorities? Are they wanting to track approvals? Look at the library of widgets and kind of build to those needs and then leverage new home to streamline enterprise wide implementation. It doesn’t need to take weeks to be able to set this up. You can set this up in an hour, less than an hour. You could take 10 minutes, take one of the default layouts, assign it out and just start assigning work to your users. Now we realize, again, there’s different personas out there. There’s planners, there’s workers, there’s collaborators, and those are high level kind of personas. And within these personas, there’s actual titles and real people. And so at the end of the day, making a first impression is critical. And you can do that by using these newly redesigned home pages. There’s some recommendations for some jobs. Like if again, you saw me demonstrate a worker profile today, I added the my work widget, the mentions. We’ve also seen value for that persona in using a projects widget that might differ. Right. If I’m a planner, I might want to emphasize projects, mentions and maybe even something like a to do’s pad where I can take my own notes and manage my work that way. With that being said, thank you for tuning in. Let’s take some questions.

I got to say your presentation was a home run, Jeremy. Thank you for the layout of the Workfront home workspace. Yeah, you bet. Hello. Are you ready for some Q&A? There’s so many questions. Definitely. All the questions. All right. So the first one, will the legacy home section and layout templates be going away soon? Yes, it will be. That is a really good question and probably one of the most important questions that could be asked. So we are planning to deprecate the legacy home page in October, which would be part of the twenty four dot ten release. One thing I do want to clarify, though, is it’s more the page. There’s still some functionality that has been carried over into like layout templates that won’t be going away, but the page itself will be. All right. That’s helpful. Thank you. And then Pamela has a question. I’m being asked to make a widget from a report for their home page. Can we or will we be able to do that? Yeah, Pamela, great question. That’s going to be more of a will. You will eventually in the future be able to. Transparently, we’ve actually proved that out already. We just haven’t built it out. So we have heard the need for a report widget and we do want to satisfy that need in the future. Thanks, Pamela, for the question. Next one. When will the calendar be available for new home? Yes, I was anticipating this question. The answer is soon. I don’t have an exact timeline, but we are currently in the process of building out a calendar, which is going to be part of a new simplified experience is what we’re going to be calling it. So we’re building on top of the new home page and plan to come back and make some enhancements. Calendar will be one of those. All right. Great to hear that it will be coming out soon. And then Zulaney has a question. When will this new home page be available, especially the to do and calendar widget? Oh, yeah. Zulaney, thanks for the question. So you just heard me talk a little bit about calendar. The new home page has actually been available already for the past year. Well, coming up on a year. We launched it last November, December. So that is there. There’s 11 widgets, as I mentioned in the presentation that you can use starting today. We haven’t added calendar yet, but again, that’ll be coming fairly soon. All right. So Zulaney, get into the new home page and just give it a try. Next question. With the new home page, the ability to see tasks due times has been eliminated. Is there a plan to put that back without the additional clicks to open up a task? Yes. So that’s another great question. We actually have had that request come up and the short answer is yes. I don’t have a time frame for that yet, though. There’s not a whole lot of there’s not a whole lot of I guess, let’s put it this way, a lot of demand behind that one yet. There’s more demand for other requests that we’re trying to work through first. But that has been an ask that we have heard. So thanks again for bringing it up. Awesome. And then will admins have the ability to hide more objects and layout templates that we do not use in our org from the home area in the future? Yes. Another good question. And that is a yes as well. So right now we talk a little bit about, OK, what are the benefits of this home page? And really, it was meant for a couple of things that I kind of just want to reiterate. The first thing is we wanted to create a page that was easy to set up that really favored the end user. So a lot of the user preferences are taking kind of precedence right now or taking priority. And the idea behind that is, you know, we want to kind of give admins the ability to take a step back and not have to customize everything or be asked to do everything. And so the new home page creates that ability for people to come in. So you’re going to notice that we wanted to start first with kind of the user customization and then we wanted to come back and round out like the admin controls. I will admittedly state that we only rolled out the bare minimum in November and then had our resources diverted to another initiative. But we do want to come back and buoy up the admin controls and customizations. So for those that are on the webinar today, if you’re interested in continuing the discussion, I know there’s going to be an Experience League post. I’m genuinely interested in understanding what level of controls are needed, what are kind of nice to have. I have heard so far from initial research that something like hiding certain widgets would be considered more of a must have. So if that’s still the same thing, please share your feedback in that thread and we’ll see what we can do about that. Thanks, Jeremy. So, yes, we will be posting a follow up discussion thread. Please share your ideas, your feedback about the new home admin controls or experience with Jeremy in that thread. We’ll drop it in when we wrap up this Q&A. And then I have a question for Risa. When creating and assigning layout templates, is there a way to assign to a team, but not to change it for people on that team who already went in and customized their homepage to their preference? So that’s one of those areas where we are going to preserve the user preference. So what would happen is whatever you assign in addition to would just be additive to the layout template they’re using. The other thing you can do, Risa, is you could basically copy of the layout template that you have created already and only take it, only assign the new modified one to the team members who you don’t want to affect just to be doubly sure. But, yeah, it shouldn’t affect the user preferences. One thing I do want to kind of just reiterate, though, is admin widgets that are, I guess, added through the layout template mechanism. Those cannot be removed by the user. So I don’t think that we added a tool tip that showed like, hey, there’s a reason why you don’t have the delete or remove button on this one. But I just want all the admins on the line to be aware that that is something that was intentional, is if an admin places a widget, it shouldn’t be removed. It can be moved, though. So those are kind of just the lines that we’re trying to draw, like how much user customization is enough and how much admin customization is necessary to keep your business going forward. That’s a great call out, great pro tip. And then Jessica wants to know, is there a plan to allow Canvas dashboards to be used on layout templates as a landing page? The Canvas dashboards are more customized and aesthetically pleasing. That’s good feedback. The short answer is, I believe there is. And let me kind of explain my skepticism. The product manager who was with I earlier, Matt Mitchell, if you got a chance to listen to Matt, he owns that area. There is technology available already, where it’d be pretty easy to add those dashboards. So that’s something that we’d probably just need to follow up with Matt to understand if that’s coming. But technically, it wouldn’t be too difficult. Yeah, and thanks, Jessica. I’m going to share your feedback with Matt. I’m sure he’d love to hear that. And then another question is in the Awaiting My Approval widget, the widget size is customizable, but no matter how large you make it, it only shows five projects at a time. It’s very limited. Is there an option to change that? So no, thank you, Jessica, for the question. There’s no option to change it. But there is some good news. We have plans to include an approvals view, which is basically think of taking that widget and expanding it in more of like a full page report. So with thumbnails, columns you can add, that is coming in the future as well, in the near future, I should say. All right. And then Stella asked, actually, she said question not for the homepage, but for header as the demo here is still having the waffle menu on the right, I believe with the newest update it moved to the left side. Can we still have the previous way? Stella, no, unfortunately, no. That’s a good question and a great observation. We are pretty much moving all of our customers, all of the test instances that we’re using to the new unified shell experience, which is where that navigation is on the left. And there’s going to be more work done there to kind of optimize what that looks like, too. But yeah, unfortunately, we’re not going to be able to move back just because there is an already established Adobe pattern across their products that we’re trying to mimic. So great question. But unfortunately, no. All right. If a layout is edited and saved, will it remove or edit their existing pins slash widgets? No. So those should be preserved because essentially what’s happening in the layout template is you’re determining if the headers being customized and or if the homepage area is being customized. They’re not one in the same. So as long as you keep those pins and things untouched or non customized, then they should be just fine. Great question, though. Yep. And then instead of making a test user, is there a way or can there be a way to have an option to preview it before making it live? Yes. So I’m so glad you brought that up. That’s another feature that we have on our backlog. We just didn’t get the chance to build it out yet. But we do plan to have something kind of like a preview. So once you set it all up, you don’t have to navigate to another page. You can just look at your build and that’ll that’ll at least eliminate a couple of steps. So, yes, that’s coming. I don’t have a timeline for that, but I’m glad you’re bringing it up because it continues to reiterate its importance. Yeah, lots of great things coming for the new home workspace. This is a question and a feedback for team requests. Will we eventually be able to adjust the column widths? For example, the project name hyperlink is tiny and it makes it really hard for our team to tell what the request is for. Yeah, so that’s also some great feedback. And the short answer for that one is yes. I do want to elaborate, though. So right now we kind of took a few different parts of Workfront proper and componentize them, right, or made them into widgets. And so we’ve only really released our first iteration. And then, like I was mentioning before, very transparently, we diverted our attention to another experience that’s going to be part of this. And there will be some documentation coming that kind of explains our rationale. But if we take a couple steps back, really what we’re trying to facilitate is how do we create an overall experience where people can land, get to see what they want to see, and then not have to navigate to so many different areas of Workfront. And so we tested out a few components that we thought make sense. Team requests was one of those that didn’t have a whole lot of usage, if I’m being frank. But so we didn’t come back and spend a lot of time there. But we do plan to come back and enhance those widgets and polish them up a little bit more. So you can expect some changes there. And again, if you have more feedback, please share it, because that’ll help me prioritize it in a way that makes sure that we’re prioritizing the things that you guys want most. We do build with our customers. So thank you for being on here because this is another clear signal for us to be able to go back to the product teams and say, Yep, we should prioritize this one, we shouldn’t ignore that widget. So definitely speak up when you can. Yeah, I just want to reiterate that your voice matters, and we read all of your feedback. So please feel free to share and be candid about it.

And then Ashna has a question. And it’s actually she’s a marketing program specialist. So Ashna, I’m a marketer myself. So I totally feel you on this one. She wants to know where she can review, create project tasks and timelines, so that she can create a new home layout for herself to track and manage multiple projects. Do you have any advice for end users like Ashna and myself? I do. It depends on so the first question, Ashna, that I’d ask myself is, if you look at just Workfront in general, and you think of like, okay, it’s the system that’s meant to manage my work. You also probably know that if you go in for the first time, and I’m on the product team, and I’m going to say this, right, it can also be overwhelming. So the widgets are meant to be kind of a window into the things that demand your attention the most. So if you want to just look at like projects that are active, you could go and set up that widget right now through the homepage and assign it to yourself and have a good starting point. But I’m also kind of like, it goes back to the question that was asked during the webinar. What is your job that you’re trying to accomplish? If it’s just to manage projects in a list, then admittedly, that widget might not solve the problem. But if your question is more around like, well, there’s certain things that I’ve got to manage and monitor, and it’s probably multiple projects, and it’s probably a different view, then that’s where the flexibility of something like a report or a dashboard might suit you better. So I would go back and just say, what is the job that I’m trying to accomplish? What is the view and work front that’ll help me do that? And then what level of altitude do I need to be at? Because that’s also the other challenges for end users, right? For people who don’t need to go in as deep, the widgets might be just fine, because that’s the altitude that they live at. They don’t want too much detail, just tell me what I’m on the hook for, so to speak, and let me move on. But for a planner, what I find is like a Gantt view, you know, categorized by maybe business unit, program, things like that might be better. So I would just say weigh those, and you can set both of those up in the layout template, give it a shot without really hurting anything, and then just kind of tweak as you go. More to be said there, but I appreciate the question. And if you have any additional questions, please feel free to reach out. I do kind of nervous process stuff. I think it’s really, really fun. All right, we have time for two more questions. First one is, I like the role-based approach, but what advice would you offer for organizations whose users have multiple roles, since users can’t switch as such? Yeah, that’s a really good question. For organizations that have multiple roles, I mean, you can create multiple layout templates, but you do have to be mindful of that, because you don’t want to create, you know, just this massive portfolio of templates that you’re going to have to manage. So then you can up-level it a little bit. You can maybe think about, is there kind of a departmental need where I could maybe restrict the amount of layout templates that I need, and maybe just focus more on like a team or the department, and then kind of articulate the work and the needs around that. So jobs to be done is why I still like that. So there’s personas, which you guys know are essentially the job roles and all the specifications that you’re being asked to do. But I still think a job to be done can be applicable to a higher unit. So for example, what’s our department’s job to be done? We might be reviewing expenses, we might be making sure that we’re reviewing and approving documents and making sure that we’re viewing projects that are within a certain business unit, right? And those three are like the requirements that now help you answer how you can set the system up to fulfill those jobs. So we use it within product quite a bit. But yeah, Google jobs to be done. Think about that at the different organizational units, and then let us know how Workfront can help. Thanks for the question. Right. Last question. Just talking about the future of home. What can customers expect going forward in terms of enhancements? So this is probably one of my favorite questions because I work within the product team. But we have been working for the past seven months on a streamlined and simplified experience for individual contributors. So we have a much better work list coming. We’re going to deprecate legacy home, we’re going to keep new home, and we’re going to add on to that. So in around October, once we get rid of the old, old home, the legacy work list, you’ll have a streamlined work list that will be part of this. You’ll have a redesign details page and a contextual side summary. And then we have other things coming that I think are a lot more exciting. So if you have questions about that, just let me know and I’m happy to share and share screens and get feedback. Awesome. I know there are a bunch of questions we couldn’t get to. So please be sure to jump into the Experience League thread that we just dropped into the chat and keep this conversation going with Jeremy there. Highly encourage it. And then Jeremy, excellent job. Thanks so much. Thank you.