Successful end user adoption
Being an Adobe Workfront System Administrator is more than just understanding the software and implementing features. System Admins carry the responsibility for communicating a clear connection with your end users for WHY your organization is using Workfront – AND, what’s in it for them.
In this on-demand webinar, Cynthia Boon and Leslie Spier, Customer Success Managers (and former customers!) with Workfront, will be joined by Karlton Harrison, VP, Data Platform Engineer from Truist. Between them, they have YEARS of experience in this area, and they’ll cover:
- How to identify the reasons for poor end-user adoption
- Tips for documenting and communicating adoption expectations
- Examples of great communications
- Training best practices
- Real-world learnings from Truist on their experience with onboarding new users
- Creating systems for scaling your instance
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