Expand your mobile reach with RCS and WhatsApp in Journey Optimizer

In this show Travis Jordan and Nikhil Sharma demonstrate how Adobe Journey Optimizer has recently expanded mobile engagement with powerful new channel additions and functionality, including WhatsApp, RCS, and Custom SMS Provider.

They show how you can deliver rich, personalized mobile experiences that go beyond plain text, featuring interactive buttons, carousels, quick replies, and more - all orchestrated directly within Journey Optimizer with these new channels. They walk through the advantages and differences between RCS and WhatsApp, how to set-up these new channels, including API credentials and webhooks, and show how you can incorporate these channels into your existing omni-channel engagement strategy.

Join us for the Adobe Journey Optimizer Community Ask Me Anything! on Wednesday, October 15th from 8am - 9am PT We’ll be joined by Adobe Journey Optimizer experts: Nikhil Sharma (@snikhil) - Sr. Engineering Manager, Travis Jordan (@Travis_Jordan) - Principal Product Manager, and Sandra Hausmann (@SHausmann) - Sr Technical Marketing Engineer.

We’ll be answering your questions during this live chat.