Scene7 Viewers 5.8.2 Release Notes scene-viewers-release-notes

Adobe Scene7 Viewers section-5460f4e254d44c5a95196e6cb657b7e4

Bug fixes for 5.8.2 section-50e7ea1e01dd4e1fa9c8b3e00eb002b4

  • User was unable to turn a page using mouse if frametransition=turn.
  • ImageMapEffect.mapTips=1 mouse click was generating a script error on touch-enabled devices.

New features and enhancements for 5.8.1 section-f55c5ff7f6d0406c8739de4981dd7195

  • Keyboard accessibility in Basic Zoom, Flyout, Mixed Media, Spin, Zoom, Video, Carousel, Interactive Image, and Interactive Video.

  • Added video buffering icon to Video viewer, Mixed Media viewer, and Interactive Video viewer.

  • The value native of playback modifier is deprecated; use the new value progressive instead.

  • Added support for HTTPS streaming playback for Dynamic Media video.

  • Added support for inline video playback on iPhone devices.

  • Added support for external video playback to Video viewer.

  • Improved swatches scroll behavior on touch devices.

  • Added support for devices with both mouse and touch input running Internet Explorer 11 and Edge browser.

  • Added ability to specify both left and right page with initialframe parameter in portrait mode on mobile devices in eCatalog viewer.

Bug fixes for 5.8.1 section-867d7f16480f43d5ac0f6e3e4d77ad80

  • User was unable to get focus on video controls by way of keyboard tabbing.
  • In eCatalog viewer, single/double page layouts displayed incorrectly on some devices.

Known issues and restrictions for 5.8.2 section-af67bc1734844f31a89a09004b558c6e

  • The Image Serving modifiers from IS commands are not added to the req=set request by design. However, modifiers that only affect image display work fine. Modifiers affecting size must be used in a complex asset. For example: {Scene7SharedAssets/Backpack_B?extendn=0.5%252C0.5%252C0.5%252C0.5}

  • Flyout viewer - Internet Explorer 9 sometimes remains onscreen after mouse off.

  • Scaling the browser window leads to incorrect resizing.

  • iPad 2 - A large eCatalog asset crashes Safari on iOS.

All viewers

  • Watermarks, obfuscation, and locking are not supported.
  • Image presets are not supported.
  • Adding or removing viewer from the DOM using display:none CSS or by dynamically detaching it from the parent node is not supported.
  • Embedding a viewer in a table may result in incorrect sizing or placement of the viewer in non-native full-screen mode. Adobe recommends using DIVs instead.
  • Parameters with explicit instance names in the code require instance names in the URL as well to be overwritten (for example, zoomView.iconfeffect=0).
  • Image Serving command crop is not supported.
  • Close button only works if the viewer is open in a child window.
  • IS commands modifier does not support Image Serving modifiers that affect image size.


  • Navigating to other HTML page and then returning occasionally causes the viewer to reset back to the first page.
  • Page layout occasionally displays incorrectly after rotating the iOS device. Zooming into the page corrects the layout.
  • Internal links only to left-most page in multi-page spreads. Affects mobile devices in portrait mode.
  • Due to browser limitations, Print feature is not available in Internet Explorer 9.

Mixed Media

  • Soundtrack play is not supported.


  • To render thumbnails properly in outgoing email, the serverurl modifier should have an absolute URL.


  • The poster image may encounter a max size error. Increase the limit setting for Image Serving Publish.
  • Video captions require a company rule set if the hosting HTML page is served from an external server (not a Scene7 server). Contact technical support for assistance.
  • Analytics tracking may report incorrect play percentage due to buffering.
  • On iPad or Android™ devices, a black frame may show instead of a poster image.
  • On iPad or Android™ devices, a black frame may flash onscreen during the loading of the viewer.
  • On iPad devices, black borders are shown on the side of the VideoPlayer component when the background is set to white/transparent.
  • On iPad, using iOS 7, the last frame of video may be distorted.
  • On Chrome, Firefox, and Internet Explorer browsers, occasional macro blocking may occur during video seek in HLS streaming mode.
  • The poster image may not show in the Microsoft® Edge browser for the first time visitor.
  • When progressive playback is used, the poster image may hide after the video loads in Internet Explorer 9.