Adobe Livefyre End-of-Service

Changing dynamics with social media providers, including Facebook and Twitter, have made it challenging to continue to offer Adobe customers a robust UGC (User-Generated Content) solution. Because of these challenges, Adobe has made the difficult decision to end the Livefyre service. The last day customers will be able to access Livefyre is November 30, 2021. Since January 2021, Adobe has been working with customers using Livefyre on a smooth transition to trusted Adobe partners and recommending alternative solutions. This reminder is to ensure visibility of the end of Livefyre service date. Adobe is committed to providing what is needed for a smooth handoff. If you have questions, please reach out to your Customer Success Manager or Account Manager.

Livefyre End-of-Service Frequently Asked Questions livefyre-eos-faq

What is changing with Livefyre?

In previous communications, Adobe has announced that the changing dynamics with social media providers, including Facebook and Twitter, have made it challenging to continue to offer our customers a robust UGC solution. Because of these challenges, Adobe has made the difficult decision to end the Livefyre service.

Can I still renew my Livefyre license?

No, Livefyre will end on November 30, 2021. Adobe is recommending alternative solutions and is working closely with customers on a smooth transition.

Who can I contact to learn more?

Reach out to your CSM (Customer Success Manager) or Shelly Chiang (schiang@adobe.com) with any questions.