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Adobe CX Enterprise Coworker Campaigns release notes release-notes

Last update: September 9, 2026

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Coworker Campaigns releases operate on a continuous delivery model which allows for a more scalable, phased approach to feature deployment.

September 2026 sep-2026

Release date: September 3, 2026

  • Copy any chat message and rate AI responses with a thumbs up or thumbs down, right from the message itself
  • The campaign plan task list now stays pinned above the chat input while your campaign is running, so you can track progress without scrolling away
  • Connect a Databricks SQL warehouse as a new data source for your campaigns
  • The older chat-based email editor has been retired in favor of the newer email asset editor
  • Trial User Admin now lets you exclude Adobe users, making it easier to see real trial signups
  • Fixed an issue where similar-campaign suggestions could fail to load
  • Chat messages now have tighter, more consistent spacing

Release date: September 1, 2026

  • Large campaign emails now display fully in the editor instead of being cut off
  • The campaign board’s launch button is now labeled “Review and launch” for clarity
  • Connecting a Salesforce account no longer shows an incorrect Marketo error message
  • Salesforce now has its own logo in the connectors list
  • Available connectors are now listed ahead of coming-soon ones
  • Onboarding now shows a progress indicator while your brand kit loads
  • Audience and knowledge-source previews now have a close button and can open full-screen
  • Campaign plan cards no longer get stuck showing “building” after your campaign starts running
  • Chat no longer keeps temporary progress messages (like “Exploring…”) in your conversation history
  • Toolbar controls now lock appropriately while AI image or text suggestions are being applied
  • Fixed an issue where replacing an image in the asset editor didn’t work correctly

August 2026 aug-2026

Release date: August 26, 2026

  • Clicking anywhere on a campaign template card now opens its preview, not just the title
  • The campaign prompt bar placeholder reappears correctly after you clear your input, with clearer screen-reader support
  • The “Help me prompt” suggestion now correctly replaces existing text in the campaign prompt bar
  • Downloading unsubscribes as a CSV now reflects only the campaign execution you’re viewing
  • The trial plan comparison now shows Launch campaigns and Campaign insights as included features
  • Audiences created without a full workflow now show up correctly on the campaign board’s Audience card
  • Empty-state feedback prompts read more naturally throughout the app

Release date: August 25, 2026

  • Signing in on one browser tab now syncs the others automatically, fixing account mix-ups between tabs
  • Clicking Build now reliably moves your plan forward instead of occasionally re-generating it
  • Workflow diagrams in chat show more of the canvas so zoom controls no longer cover the steps
  • Campaign detail tabs have a refreshed, more consistent look
  • Saving or removing a sending domain in Domains & Senders is now faster and more reliable

Release date: August 24, 2026

  • See your generated campaign strategy directly on the campaign board
  • Replace your audience right from the campaign validation dialog
  • Campaign PDF and Word exports now include your real workflow diagram
  • Insights tab stays visible with a helpful empty state right after launch
  • Add or remove touchpoints while reviewing your campaign fields
  • Campaign board toolbar is simpler with unnecessary buttons removed
  • Domains & Senders wizard scrubs subdomains and guides first-time setup with a coachmark
  • Domains & Senders wizard shows subdomain validation errors inline as you type
  • The post-proof campaign call-to-action was removed for a cleaner flow
  • Chinese language names now display correctly in the language picker
  • AI-generated variant thumbnails load reliably without duplicate labels
  • Newly created campaigns now show up immediately in your recent campaigns list on Home
  • All-campaigns insights now include an AI-generated summary of your org’s campaign performance
  • Providing requested input in a workflow conversation no longer leaves it stuck
  • Trial onboarding no longer flashes an extra loading screen while checking for an existing brand kit
  • Stale sample audience sources now clear automatically from your workflow
  • Layout, theme, and fonts now render correctly inside the unified Experience Cloud shell
  • Similar campaign suggestions no longer show an unnecessary channel field

Release date: August 14, 2026

  • Delete draft domains you no longer need in Domains & Senders
  • See DNS verification status for each record during domain setup
  • Domain details now show your configured email sender
  • DNS record values truncate neatly with a tooltip for the full text
  • Format multiple email text blocks at once with multi-select
  • Get similar campaign suggestions when creating a new campaign
  • Scope campaign insights to a single execution of a recurring campaign
  • Choose your preferred language from the profile menu
  • Get a nudge when campaign template descriptions need more detail
  • Release notes are easier to browse with better navigation and pagination
  • Collapse the sidebar’s recent campaigns list to save space
  • Your campaign inventory view now stays the way you left it
  • Reorder execution filters and jump to a date range from a calendar picker
  • Preview audience details even on read-only audience cards
  • Fixed onboarding trial-flow screen flashes and a sign-in timing issue
  • Chat rail resize handle no longer blocks the message list scrollbar
  • Brand kit creation now shows the real reason a save failed

Release date: August 6, 2026

  • Campaign Insights now shows unsubscribes with a downloadable CSV of who opted out
  • A per-email performance breakdown table is now on the Insights tab
  • See your campaign journey map directly on the Insights tab
  • Duration-based wait steps are now visible in the journey workflow view
  • Weighted journey branches are shown in the workflow edit view
  • Contact Lists are now connected to live data
  • Recurring campaigns show 0 sends immediately instead of “insights pending”
  • Edit remix prompt text directly around placeholder chips
  • Improved coachmark and cleaner placeholder chips in the remix editor
  • Campaign workflow cards now show a helpful empty state when nothing is running
  • The upgrade plan button no longer clutters the campaign detail header
  • Workflow cards have a simpler layout with journey name and description removed

July 2026 july-2026

Release date: July 30, 2026

  • All-campaigns insights now match individual campaign insights’ layout, plus a new daily performance chart
  • Stop a live campaign directly from the campaign page
  • Duplicating a campaign now only asks for a new name
  • Edit email templates directly from the templates list
  • Filter the recurring campaign journey view by execution
  • Add a brand image directly from the campaign board
  • Trial admin table now supports email search, pagination, and full CSV export
  • The “Surprise me” button now responds instantly, with no animation delay
  • Removed the campaign email unsubscribe settings while we rework this feature
  • Edit a campaign’s schedule after it’s already set, without starting over
  • Open the writing style editor from the overflow menu for quicker access
  • Pressing Enter now submits consistently across every prompt bar in the app

Release date: July 23, 2026

  • Schedule campaigns to send right away, once at a chosen time, or on a recurring basis
  • Manage unsubscribe lists from Contact Lists and set unsubscribe parameters in campaign email settings
  • Build and manage forms with a new forms inventory and editor
  • Connector setup shows clearer guidance when credentials fail, including when updating an existing connection
  • Marketo connections now support Experience Cloud URLs
  • Domains & Senders wizard catches more DNS record issues before your domain goes live
  • Add connectors directly from the campaign input’s add menu
  • Inventory pages show friendlier illustrated empty states when there’s nothing to show yet
  • Campaign insights show which data source powers each metric
  • Brand editors are now built into onboarding for a smoother first-time setup
  • Preview a sample audience before you commit to your campaign
  • Coworker Campaigns now lives inside the unified Experience Cloud navigation shell
  • Removed the floating feedback tip bar for a cleaner campaign board
  • Various performance and reliability improvements throughout

Release date: July 14, 2026

  • Domains & Senders rollout, live workflow progress, and real campaign insights
  • Domains & Senders setup is now fully available, with your sender choice saved automatically
  • Choose or update your campaign’s email sender right from campaign settings
  • The Senders tab stays browsable even before a domain is verified
  • Email drafts added mid-conversation now reliably appear on the campaign board
  • Help and feedback are combined into one streamlined popover
  • Starting a new conversation no longer shows leftover messages from the last one
  • Multi-turn conversations no longer show outdated prompts in the response drawer
  • Numbered lists in chat messages keep their correct order
  • HubSpot connector setup now asks for a service key, matching HubSpot’s own terminology
  • The trial admin table shows a user count and no longer clips the last row
  • Various performance and reliability improvements throughout

Release date: July 9, 2026

  • A maintenance banner and dialog now warn you ahead of scheduled downtime
  • Domains & Senders has a guided setup wizard for verifying domains and adding senders
  • Draft campaigns now prompt you to finish email and channel setup before you send
  • Domain and sender validation catches more issues, including DNS record edge cases
  • The profile menu has moved to the sidebar for quicker access
  • Source PDF documents now show as a pill on brand kit details
  • Various performance and reliability improvements throughout

Release date: June 26, 2026

  • A new Insights dashboard shows campaign performance KPIs: sends, opens, clicks, bounces, and more
  • Campaigns show a live status badge on the board so you can see active sends at a glance
  • Contextual tips appear in the campaign board to guide you through next steps
  • New-user onboarding uses your real brand data to personalize the setup experience
  • Brand color picker handles shorthand hex codes and opens in a tidy popover
  • UTM parameters and message capping are now configurable from App Settings
  • Help links now open the latest content directly on Experience League
  • Various performance and reliability improvements throughout

Release date: June 24, 2026

  • Launching a campaign now triggers a confetti celebration
  • Campaigns show a status badge and the board locks to read-only once launched
  • Brand overview fits your screen with empty-state prompts and better logo display
  • Validation shows a clear dialog even when an unexpected error type is returned
  • Generated email content uses your campaign goal for more relevant results

June 2026 june-2026

Release date: June 23, 2026

  • A validation step checks that your campaign is ready before you launch
  • See why each email variant was created with a new variation rationale
  • Campaign plan view shows a live milestone progress rail as tasks stream in
  • New-user onboarding uses your real brand data to personalize the setup experience
  • Brand color picker handles shorthand hex codes and opens in a tidy popover
  • UTM parameters and message capping are now configurable from App Settings
  • Help links now open the latest content directly on Experience League
  • Various performance and reliability improvements throughout

Release date: June 19, 2026

  • Check email client compatibility for every element before you send
  • Browse and restore previous versions of your email with a new version history panel
  • Edit brand colors with a hex-first picker and inline editing on the brand page
  • Brands library loads more brands automatically as you scroll
  • The profile menu has moved to the sidebar for quicker access
  • Source PDF documents now show as a pill on brand kit details
  • Various performance and reliability improvements throughout

Release date: June 12, 2026

  • Browse product help and guides without leaving the app
  • Campaign plans appear section by section as they are generated
  • Pick up campaign conversations where you left off more reliably
  • Launch campaigns from a dedicated dialog when your plan is ready to go
  • Onboarding uses clearer product naming and home prompt guidance
  • Connector setup shows the right fields for API key and sign-in connections
  • Out-of-scope chat replies suggest what to ask next with one-click prompts
  • Campaign PDF exports show icons, product branding, and a brand label reliably
  • Talk to an expert and upgrade flows load your trial details more reliably
  • Writing style tags expand to show full text and link to your brand page
  • Start a brand from the empty library state with helpful categories
  • Sign in again smoothly when your session expires
  • The app now lives at coworker-campaigns.adobe.com with the same experience
  • Trial sign-up routes you to the right next step after creating your account
  • Various performance and reliability improvements throughout

Release date: June 11, 2026

  • Coming-soon pages show a clean placeholder without background clutter
  • Email editor toolbars look right in light theme
  • Deleting an email image clears the selection so the toolbar disappears
  • CSV audience imports no longer show a duplicate list in the audience card
  • The Chats item in the sidebar highlights when you start a new chat
  • The app header now shows just the email subject (or “Draft”) when editing an email, removing the “Email N:” number prefix for a tidier title
  • The profile menu has moved to the sidebar for quicker access
  • Source PDF documents now show as a pill on brand kit details
  • Various performance and reliability improvements throughout

Release date: June 10, 2026

  • The app is now Coworker Campaigns with updated naming throughout
  • A first-time onboarding tour walks you through building a demo brand
  • Launch campaigns from a dedicated dialog when your plan is ready to go
  • Connect HubSpot with an API key from the integrations catalog
  • Browse chats with a redesigned conversation list and clearer empty states
  • Undo and redo email edits with familiar keyboard shortcuts
  • Retry saving when the email editor hits a temporary error
  • Replace email images with correct sizing and Adobe Express dimensions
  • Upload audience lists from CSV using a clearer import dialog in chat
  • Writing style tags expand to show full text and link to your brand page
  • Start a brand from the empty library state with helpful categories
  • Sign in again smoothly when your session expires
  • Various performance and reliability improvements throughout

Release date: June 9, 2026

  • Compare trial usage and upgrade options in a redesigned plan dialog
  • Browse and manage data connectors from a live catalog in the app
  • Fill in general settings and notification preferences in Settings
  • Your sign-in stays fresh with a clear prompt when your session expires
  • Your email address appears automatically when sending a test email
  • Confirm before making a brand kit your default
  • Brand kit uploads now respect a 100 MB file size limit
  • Edit your campaign name directly on the campaign board
  • Preview templates and confirm before you send a campaign
  • Various performance and reliability improvements throughout

Release date: June 4, 2026

  • Recent chats appear in the sidebar and you can rename them inline
  • Open the Chats page to search and continue past conversations
  • Home workflows are now campaign templates with a simpler remix flow
  • Library templates use a clearer table with descriptions and channel filters
  • Brand kits show your default first and filter by published or draft
  • After publishing a draft brand, you land on the live brand kit automatically
  • Campaign and brand data load more reliably right after you sign in
  • Various performance and reliability improvements throughout

May 2026 may-2026

Release date: May 29, 2026

  • Generate image variants and pick from your own images right inside the email editor
  • Add images from your computer using a local file picker in the image toolbar
  • Describe what you want and let AI generate the perfect image for your email
  • Export your finished email as an HTML file from the More menu
  • Smart copy suggestions now appear in the email toolbar as you edit text
  • Click a brand on the campaign board to instantly view brand details
  • Set your default brand kit directly from the Library
  • Emails in the editor now follow the workflow sequence for a clearer order
  • Home screen file attachments are now limited to PDFs for reliable processing
  • Keyboard navigation, screen reader support, and motion preferences are more consistent throughout the app
  • Coming-soon labels mark pages that are being actively built
  • Various performance and reliability improvements throughout

Release date: May 21, 2026

  • Edit email images with Adobe Express without leaving the editor
  • Create brands with clear progress while assets are extracted and published
  • Manage domains and senders from the People section
  • Browse and manage contact lists from the People section
  • Switch asset templates when working with marketing assets
  • Download campaign plans as Word files with workflow diagrams
  • Lists across campaigns, skills, and workflows share a clearer layout
  • Various performance and reliability improvements throughout

Release date: May 14, 2026

  • Library brings Assets, Templates, and Brands together in one place
  • Sidebar and navigation make audiences and your default brand kit easier to reach
  • Download your campaign plan as a PDF right from campaign details
  • Brand editing opens clearer panels for overview, writing style, and colors
  • Trial countdown appears in the header so remaining days stay visible
  • Sports marketing workflows are ready when your brief fits that category
  • Manual trial setup handles company website addresses more predictably
  • Various performance and reliability improvements throughout

Release date: May 8, 2026

  • Campaign chat offers a clear retry when a background task check fails
  • Task status updates and fullscreen layout feel smoother on campaign boards
  • The app starts faster by loading routes and translations as you need them
  • Campaign and brand data remain consistent across the app
  • Undo and redo email edits work more predictably
  • Retry saving when the email editor hits a temporary error
  • Replace email images with correct sizing and Adobe Express dimensions
  • Upload audience lists from CSV using a clearer import dialog
  • Writing style tags expand to show full text and link to your brand page
  • Various performance and reliability improvements throughout

Release date: May 6, 2026

  • Campaign boards and lists stay aligned with the latest details as you are working
  • A clear generative AI disclaimer appears in campaign chat and Agent Builder
  • Support contact details now use the dedicated CX Coworker Campaigns email address
  • The marketing home page removes the waitlist section and shows the hero video more clearly
  • More screens respect your language and local date formats automatically
  • Various performance and reliability improvements throughout

April 2026 apr-2026

Release date: April 28, 2026

  • Campaign lists and boards stay in sync and feel snappier when you open or update a campaign
  • Home workflows are now campaign templates with a simpler remix flow
  • Dark and light themes use refreshed Spectrum styling for a more consistent look across the app
  • Chat handles empty assistant content gracefully, with smoother status animations and clearer status animations
  • Restored conversations open without a blank chat rail flash, and switching email variants no longer flickers the rail
  • File upload controls step out of the way after you send or continue the conversation
  • “Help me write” fetches prompt ideas only after you open the popover
  • Status updates only show an expand control when there is a list to reveal
  • Cards across campaigns, skills, and workflows share a more consistent layout
  • Campaign lists and brand data load more reliably right after you sign in
  • Various performance and reliability improvements throughout

Release date: April 19, 2026

  • The app header now shows just the email subject (or “Draft”) when editing an email, removing the “Email N:” number prefix for a tidier title
  • The profile menu has moved to the sidebar for quicker access
  • Source PDF documents now show as a pill on brand kit details
  • The profile menu has moved to the sidebar for quicker access
  • Various performance and reliability improvements throughout

Release date: April 18, 2026

  • The home page campaign input now has an animated glow ring and a taller, brighter hero gradient
  • “Surprise me” triggers a colorful gradient shimmer on the input border
  • The app now supports a more consistent layout across product pages
  • Documentation links now open the latest content directly in a new tab
  • Various performance and reliability improvements throughout
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