DocumentationAI DocumentationAI in CX Enterprise

Connect to HubSpot hubspot

Last update: September 9, 2026

CREATED FOR:

  • Admin
  • User
  • Developer
  • Leader

Adobe Coworker Campaigns allows you to connect your HubSpot account to pull in contact lists.

PREREQUISITES
To use this connector, you must first have:
  • An active HubSpot account
  • A service key created with the following scopes added: crm.objects.contacts.read, crm.objects.leads.read, crm.schemas.contacts.read, crm.lists.read, crm.export

How to connect

  1. On the Coworker Campaigns homepage, click Customize and select Connectors.

    Customize menu expanded in the sidebar with Connectors selected

  2. Click Add integration.

    Add integration button on the Connectors screen

    note
    NOTE
    If this is not your first integration, the button will read “Add connector.”

  3. In the HubSpot row, click Connect.

    HubSpot tile with the Connect button highlighted

  4. A modal appears showing the necessary permissions (listed in the Prerequisites at the top of this article). Click Continue.

  5. Enter your HubSpot Service key and click Connect.

    Connect HubSpot dialog with the Service key field and Connect button

After connection, HubSpot appears in the Connectors list and can be selected when linking a contact list to sync from HubSpot.

To disconnect:

  1. In the Connectors screen, find the HubSpot tile and click Manage.

    Connectors screen showing HubSpot connected with the Manage button highlighted

  2. Click Disconnect (no need to re-enter your service key at this time).

    Manage HubSpot dialog with the Disconnect button highlighted

  3. Click Disconnect again to confirm.

    Disconnect connection confirmation dialog with the Disconnect button highlighted

recommendation-more-help
cx-enterprise-ai-help