[SaaS only]{class="badge positive" title="Applies to Adobe Commerce as a Cloud Service and Adobe Commerce Optimizer projects only (Adobe-managed SaaS infrastructure)."}

User management

To enable access to Adobe Commerce Optimizer, add users from the Adobe Admin Console and ensure that they have access to the Commerce product.

You can assign users to any of the following roles:

  • User— Users have access to the Adobe Commerce Optimizer UI to view and manage catalog views and merchandising rules, and track performance metrics.

  • Developer— Developers have user permissions and access to the Adobe Developer Console. This means they can create projects and configure credentials to use developer tools like the Adobe Commerce Optimizer APIs and SDKs along with Adobe extensibility tools like App Builder and API Mesh.

  • Admin - There are three different types of admin roles:

Add a product admin

NOTE
Assign product admins the User role before adding them as product admins. The User role is required for basic Commerce permissions.
GA (Provisioned after October 13, 2025)
  1. Navigate to https://adminconsole.adobe.com and sign in with your Adobe ID.

  2. Select your organization.

  3. Select the Users tab.

  4. Select the Administrators tab.

  5. Click Add Admin.

  6. Enter the username or email address of the users you want to add as admins and click Next.

  7. Select the Product profile administrator role.

  8. Click + to add products.

  9. Select the existing Commerce Optimizer instance to add the admin to. Commerce Optimizer instances use the following format: Adobe Commerce - <instance-name> - ACO - <environment-type> - <tenant-id>.

  10. Select the product profile.

  11. Click Apply.

  12. Click Save.

Early access (Provisioned before October 13, 2025)
  1. Navigate to https://adminconsole.adobe.com and sign in with your Adobe ID.

  2. Select your organization.

  3. On the Products tab, under Products and Services, select the Adobe Commerce - Commerce Cloud Manager product.

    select product {width="600" modal="regular"}

  4. Select the Admins tab.

  5. Click Add Admin.

  6. Enter the username or email address of the users you want to add as admins and click Save.

Add users

The following instructions provide information on how to add users to the Commerce Cloud Manager and Commerce Optimizer. The Commerce Cloud Manager interface allows you to create and manage your Commerce Optimizer instances. This process is required for all users, including developers and admins.

NOTE
Only product admins and system admins can add users and developers to the Adobe Commerce Optimizer product.
GA (Provisioned after October 13, 2025)
  1. Navigate to https://adminconsole.adobe.com and sign in with your Adobe ID.

  2. Select your organization.

  3. Select the Products tab.

  4. Select the Adobe Commerce product.

  5. Select the Commerce Cloud Manager product if you want to add the user to the cloud manager interface, where they can create and manage Commerce Optimizer instances, or select the existing Commerce Optimizer instance to add the user to. Commerce Optimizer instances use the following format: Adobe Commerce - <instance-name> - ACO - <environment-type> - <tenant-id>.

  6. Select the Users tab and click Add Users.

  7. Enter the username or email address of the users you want to add and click Save.

  8. Select the desired product profile.

  9. Click Apply.

  10. Click Save.

Early access (Provisioned before October 13, 2025)
  1. Navigate to https://adminconsole.adobe.com and sign in with your Adobe ID.

  2. Select your organization.

  3. On the Products tab, under Products and Services, select the Adobe Commerce - Commerce Cloud Manager product.

    select product {width="600" modal="regular"}

  4. Click the Default - Cloud Manager product profile.

  5. Select the Users tab and click Add Users.

    tab select {width="600" modal="regular"}

  6. Enter the username or email address of the users you want to add and click Save.

Add developers and product profile admins

To add developers and product profile admins, repeat the add users process, but select the Developers or Admins tab instead of the Users tab.

NOTE
Assign developers the User role before adding them as developers. The User role is required for basic Commerce permissions.

tab select {width="600" modal="regular"}

Bulk user management

You can add multiple users more efficiently with one of the following methods:

  • Use the Add Users by CSV feature in the Adobe Admin Console to perform a bulk CSV upload.
  • Add multiple users to a role by creating a user group. Then, add the Adobe Commerce - Commerce Cloud Manager product to the user group.

Identity management and single sign-on configuration

Adobe Commerce identity management and authentication is managed by the Adobe Identity Management System (IMS) through the Adobe Admin Console.

For information about identity configuration options including Adobe ID, Enterprise ID, and Federated ID, and instructions for configuring Single Sign-On (SSO) for secure access to Adobe apps, see Set up identity and Single Sign-On in the Enterprise Admin Console documentation.

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