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[PaaS only]{class="badge informative" title="Applies to Adobe Commerce on Cloud projects (Adobe-managed PaaS infrastructure) and on-premises projects only."}

ACP2E-4431: Related Products matched by target rules are deleted during the reindex process

Last update: Fri Apr 24 2026 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • Experienced
  • Admin
  • Developer

The ACP2E-4431 patch fixes the issue where the Related Products matched by the target rules are deleted during the reindex process. This patch is available when the Quality Patches Tool (QPT) 1.1.78 is installed. The patch ID is ACP2E-4431. Please note that this issue is scheduled to be fixed in Adobe Commerce 2.4.9.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce (all deployment methods) 2.4.7-p4

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods) 2.4.4 - 2.4.8-p4
NOTE
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

The Related Products that are matched by the target rules are deleted during the reindex process.

Steps to reproduce:

  1. Create 10000 or more products.

  2. Assign 10000 or more products to 5000 or more categories.

  3. Create 100 or more related product rules.

  4. Configure rule conditions where Products to match use Product Category is X.

  5. Configure Products to display using Product Category is Constant Value Y.

  6. Execute this GraphQL query to retrieve related_products for a product:

    code language-graphql 
    {
    products(filter: { url_key: { eq: "simple-product-491" } }) {
        items {
            sku
            related_products {
                uid
                sku
                name
                url_key
                stock_status
                price_range {
                    minimum_price {
                        regular_price {
                           value
                        }
                        final_price {
                            value
                        }
                    }
                }
            }
        }
    }
}

  7. Create a large backlog for the targetrule_product_rule index.

  8. Create a large backlog for the targetrule_rule_product index.

  9. Run the targetrule_rule_product indexer.

  10. Run the targetrule_product_rule indexer.

Expected results:

The related_products list is always populated with products that match the rule conditions.

Actual results:

The related_products list returns an empty array while the indexers are executing.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

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