[PaaS only]{class="badge informative" title="Applies to Adobe Commerce on Cloud projects (Adobe-managed PaaS infrastructure) and on-premises projects only."}

ACSD-68636: Store owner name missing in gift card email headers when invoice is created from another store

The ACSD-68636 patch fixes an issue where, after an invoice was created from a different store, the gift card email template did not reflect the owner’s name from the admin configuration settings in the email headers. After this fix was applied, the email headers now include the appropriate store owner’s email information. This patch is available when the Quality Patches Tool (QPT) 1.1.74 is installed. The patch ID is ACSD-68636. Please note that this issue is scheduled to be fixed in Adobe Commerce 2.4.9.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce (all deployment methods) 2.4.8-p2

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods) 2.4.4 - 2.4.8-p3
NOTE
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

When a gift card email was sent after an invoice was created from a different store, the email headers did not reflect the owner’s name from the admin configuration settings.

Steps to reproduce:

  1. Create a secondary website, store, or store view.
  2. Change the Sender Name and Sender Email under Stores > Configuration > General > Store Email Addresses > General Contact in the secondary website or store scope.
  3. Create a Gift Card product (virtual) and assign it to the second website.
  4. Add the Gift Card to the cart and place an order on the second website.
  5. Invoice the order to send the gift card email.
  6. Check the sender of the gift card email.

Expected results:

Store-specific General Contact values should be used for the email.

Actual results:

Default Sender(From) email address is used.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

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