[PaaS only]{class="badge informative" title="Applies to Adobe Commerce on Cloud projects (Adobe-managed PaaS infrastructure) and on-premises projects only."}

ACSD-67518: Advanced Reporting generates duplicate header rows when the row count exceeds the batch size

The ACSD-67518 patch fixes the issue where Advanced Reporting generates duplicated header rows when the row count exceeds the batch size. This patch is available when the Quality Patches Tool (QPT) 1.1.72 is installed. The patch ID is ACSD-67518. Please note that this issue is scheduled to be fixed in Adobe Commerce 2.4.9.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce (all deployment methods) 2.4.8-p1

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods) 2.4.8 - 2.4.8-p2
NOTE
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

Advanced Reporting generates duplicated header rows when the row count exceeds the batch size.

Steps to reproduce:

  1. Go to Stores > Settings > Configuration > General > Advanced Reporting. Verify that Advanced Reporting Service is set to Enable.
  2. Generate a large number of customers so the entries during analytics export gets divided and processed in batches (default batch size is 10000).
  3. Execute the analytics_collect_data cron manually or wait for it to run as per the configured schedule.
  4. Decrypt and extract the generated data.tgz file in pub/media/analytics/.
  5. Open customers.csv and observe the number of headers.

Expected results:

The file headers appear only once despite the number of records and batch size.

Actual results:

The file headers appear multiple times, one for each batch of processed entries.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

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