ACSD-66807: report_viewed_product_index table shows an incorrect count of product page views
The ACSD-66807 patch fixes the issue where report_viewed_product_index table shows an incorrect count of product page views. This patch is available when the Quality Patches Tool (QPT) 1.1.72 is installed. The patch ID is ACSD-66807. Please note that this issue is scheduled to be fixed in Adobe Commerce 2.4.9.
Affected products and versions
The patch is created for Adobe Commerce version:
- Adobe Commerce (all deployment methods) 2.4.7-p5
Compatible with Adobe Commerce versions:
- Adobe Commerce (all deployment methods) 2.4.4 - 2.4.8-p2
magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.Issue
report_viewed_product_index table shows an incorrect count of product page views.
Steps to reproduce:
- Go to Stores > Settings > Configuration > General > Reports. Set Enable “Product View” Report to Yes.
- Clear cache.
- Visit a product page on the frontend (for example, product “A”).
- Check the
report_viewed_product_indextable and see a record for product “A”. - Refresh the page (or open it in an incognito tab).
Expected results:
There should be two records in the report_viewed_product_index table for product “A”.
Actual results:
Only one record exists in the report_viewed_product_index table for product “A”.
Apply the patch
To apply individual patches, use the following links depending on your deployment method:
- Adobe Commerce or Magento Open Source on-premises: Quality Patches Tool > Usage in the Quality Patches Tool guide.
- Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in the Commerce on Cloud Infrastructure guide.
Related reading
To learn more about Quality Patches Tool, refer to:
- Quality Patches Tool: A self-service tool for quality patches in the Tools guide.