DocumentationCommerceTools

[PaaS only]{class="badge informative" title="Applies to Adobe Commerce on Cloud projects (Adobe-managed PaaS infrastructure) and on-premises projects only."}

ACSD-65935: customerOrders GraphQL query returned an internal server error when a product is deleted

Last update: Thu Aug 07 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • Experienced
  • Admin
  • Developer

The ACSD-65935 patch fixes the issue where the customerOrders GraphQL query returned an internal server error when a product is deleted. This patch is available when the Quality Patches Tool (QPT) 1.1.67 is installed. The patch ID is ACSD-65935. Please note that this issue is scheduled to be fixed in Adobe Commerce 2.4.9.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce (all deployment methods) 2.4.7-p5

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods) 2.4.4 - 2.4.7-p6
NOTE
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

The customerOrders GraphQL query returns an internal server error when a product is deleted.

Steps to reproduce:

  1. Create two simple products
  2. Create a customer and place an order with two products from the frontend.
  3. Go to the backend and delete one product.
  4. Create a customer token:
https://localhost/pub/graphql
mutation {
  generateCustomerToken(email: "test@test.com", password: "123123qA") {
    token
  }
}
  1. Retrieve the list of orders using the eligible_for_return filter (used in PWA to fetch customer orders):
https://localhost/pub/graphql
{
  customerOrders {
    items {
      order_number
      id
      created_at
      grand_total
      status
            items{
                eligible_for_return
            }
    }
  }
}

Expected results:

Order list is collected without errors.

Actual results:

Exception : Internal server error

[2025-05-16T23:42:15.174025+00:00] report.ERROR: Call to a member function getIsReturnable() on null

{"exception":"[object] (GraphQL\\Error\\Error(code: 0): Call to a member function getIsReturnable() on null at /var/www/html/localhost/vendor/webonyx/graphql-php/src/Error/Error.php:170) [previous exception] [object] (Error(code: 0): Call to a member function getIsReturnable() on null at /var/www/html/localhost/magento2ee/app/code/Magento/Rma/Helper/Data.php:644)"}

[]

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

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