ACSD-63326: Fix admin redirection issue after placing an order from the backend
The ACSD-63326 patch fixes the issue where the admin is redirected to a broken page after placing an order from the backend. This patch is available when the Quality Patches Tool (QPT) 1.1.57 is installed. The patch ID is ACSD-63326. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.8.
Affected products and versions
The patch is created for Adobe Commerce version:
Adobe Commerce (all deployment methods) 2.4.7-p2
Compatible with Adobe Commerce versions:
Adobe Commerce (all deployment methods) 2.4.2 - 2.4.7-p3
magento/quality-patches
package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.Issue
Admins are redirected to a page with a broken layout after successfully placing an order for a customer from the backend.
Steps to reproduce:
- Navigate to the Customers section in the Admin panel.
- Select any customer and click Edit.
- On the customer detail page, click Create Order from the top menu.
- Select the FR French store and add any available product to the order.
- Fill in the required details at checkout and click Get shipping methods and rates.
- Click [Submit Order] to place the order.
Expected results:
The admin is redirected to the order confirmation or thank you page with the correct layout.
Actual results:
The admin is redirected to a page with a broken layout. The layout is corrected only after refreshing the page.
Apply the patch
To apply individual patches, use the following links depending on your deployment method:
- Adobe Commerce or Magento Open Source on-premises: Quality Patches Tool > Usage in the Quality Patches Tool guide.
- Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in the Commerce on Cloud Infrastructure guide.
Related reading
To learn more about Quality Patches Tool, refer to:
- Quality Patches Tool: A self-service tool for quality patches in the Tools guide.