ACSD-61969: Required to type coupon code as configured in uppercase or lowercase

The ACSD-61969 patch fixes the issue where a user is required to type in the coupon code exactly as it is configured in uppercase or lowercase. This patch is available when the Quality Patches Tool (QPT) 1.1.53 is installed. The patch ID is ACSD-61969. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.8.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce (all deployment methods) 2.4.7-p1

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods) 2.4.7 - 2.4.7-p3
NOTE
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

You are required to type in the coupon code exactly as configured in uppercase or lowercase when applying them from the backend. They are case-sensitive in the Admin order creation but not case-sensitive on the storefront.

Steps to reproduce:

  1. Create a Cart Price Rule with a specific coupon TEST. Make sure the coupon code is in uppercase.
  2. Create an order in the Admin.
  3. Add test to the Apply Coupon Code field and click the arrow near the field to apply the coupon.
  4. Observe the result.

Expected results:

The coupon is applied successfully. The coupon field is not case-sensitive.

Actual results:

The coupon is not applied. The following error is displayed:

The “test” coupon code isn’t valid. Verify the code and try again.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

Quality Patches Tool: A self-service tool for quality patches in the Tools guide.

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