DocumentationCommerceTools

ACSD-59514: Forms in Admin with Page Builder throw error in browser console

Last update: Thu Nov 07 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • Experienced
  • Admin
  • Developer

The ACSD-59514 patch fixes the issue where the forms in Admin with Page Builder throw the error Page Builder was rendering for 5 seconds without releasing locks. in the browser console after submitting the form, and changes can’t be saved. This patch is available when the Quality Patches Tool (QPT) 1.1.50 is installed. The patch ID is ACSD-59514. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.8.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce (all deployment methods) 2.4.4-p8

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods) 2.4.4 - 2.4.6-p7
NOTE
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

Forms in Admin with Page Builder throw the error Page Builder was rendering for 5 seconds without releasing locks. in the browser console after submitting the form, and changes can’t be saved.

Prerequisites:

Adobe Commerce Page Builder modules are installed and enabled.

Steps to reproduce:

  1. Open the admin panel and click on the Content button.
  2. Select the block and edit the block.
  3. Change the content and click Save.
  4. Open the console and see the error message.

Expected results:

The block is saved successfully.

Actual results:

The loader doesn’t stop spinning, and the block is not saved. The following error is displayed in the browser console:
Page Builder was rendering for 5 seconds without releasing locks.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.

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