DocumentationCommerceTools

ACSD-52143: Custom options are removed after product import

Last update: Thu Nov 07 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • Experienced
  • Admin
  • Developer

The ACSD-52143 patch fixes the issue where the custom options are removed after the product import. This patch is available when the Quality Patches Tool (QPT) 1.1.37 is installed. The patch ID is ACSD-52143. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.7.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce (all deployment methods) 2.4.6

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods) 2.4.6 - 2.4.6-p2
NOTE
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

The custom options are removed after the product import.

Steps to reproduce:

  1. Go to Store > All Stores, and set up a multi-store instance (one website with two store views).
  2. Go to Catalog > Products and create two products with Customizable Options.
  3. In each product, add a Customizable Option.
  4. Switch to the second store view and modify the product name on each product.
  5. Go to System > Data Transfer > Export and export the two products you created.
  6. Download the CSV file.
  7. Go to System > Data Transfer > Import and re-import the file.
  8. Check both products.

Expected results:

The custom options are not removed after the product import.

Actual results:

The customs options are removed after the product import.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.

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