How to access Cloud Automation Patching Service (CAPS)
Prerequisites
CAPS uses the role-based access control from Adobe Commerce Cloud. Your access level in the Cloud Console determines what you can do with CAPS.
Who can use CAPS
- Project admin - Can apply or revert patches on all environments
- Contributor - Can apply or revert patches on their assigned environments
- Viewer - Can only view the project and environments, no actions allowed
How to request access to a project
If you do not see any projects in the CAPS user interface, you need to request access from the appropriate person:
- Contact the account owner or project admin of the project
- They will grant you the appropriate role through the Cloud Console
- Once granted access, you can log in to the Cloud Console to use CAPS
NOTE
CAPS follows the same permission model as Adobe Commerce Cloud, so your access level in the Cloud Console determines what you can do with CAPS.
Accessing CAPS
The CAPS tool is available from the Site-Wide Analysis Tool dashboard at https://supportinsights.adobe.com/commerce/. Under the Patching Automation tab, you can select your project and environment.
- Navigate to Site-Wide Analysis Tool at https://supportinsights.adobe.com/commerce/.
- Click on the Patching Automation tab in the interface.
- Select the project and environment where you want to apply patches.
- Review available patches and their compatibility status.
- Select patches to apply or revert.
Production environment access
For production environments, additional safeguards apply:
- Maintenance mode - Must be enabled
- Cron jobs - Must be disabled
- Confirmation dialog - Must be completed before proceeding
IMPORTANT
Production environment patching requires proper preparation and safeguards to prevent accidental disruptions.
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