New Relic alert notification setup

In this video, we’re going to be looking at New Rock Alerts and how to get you or your team set up to receive those alerts. I’ll click into our instance, and then on the left menu, choose Alerts. We’ll start off in Alert Policies. A policy is simply a group of alerts. There’s one that’s been created for you already called Managed Alerts for Adobe Commerce. Here, we have many common alerts that are set up like CPU usage, disk space usage, and memory usage. When any of these cross the predefined thresholds, an alert will be issued. To set up who gets notified of that alert, we’ll go to Notifications and then choose the policy. That will open up the workflow for what happens when the alert is triggered. There are several ways that the alert can go out, including webhooks, Slack notifications, and a common one, email. You can create a new email destination. Then click Save Destination.

We’ll click Save here. Then we’ll see the new email that has been set up. Of course, it doesn’t have to be a new email. You can use your existing emails as well. We’ll click on Update Workflow. Now, any time any of the alerts that go off in this particular policy, when they are triggered, these emails will get notified.