Search, review, comment, and escalate a support ticket

Learn how to search, review, comment on, and escalate a support ticket within Adobe Experience League for Adobe Commerce.

Who is this video for?

  • Anyone who has the ability to manage support requests for Adobe Commerce in Adobe Experience League

Video content video-content

  • Learn how to search for a ticket
  • Learn how to add a comment to an open support ticket
  • Learn how and some reasons for escalating a support ticket

Commerce Knowledge Base Adobe Help Center guide

Submit a support case

recommendation-more-help
commerce-learn-help-home