Diagnose and fix service unavailable and an error occurred
Last update: November 7, 2024
- Topics:
- Cloud
- Site Management
CREATED FOR:
- Beginner
- Intermediate
- Developer
Learn how to triage and resolve two common errors seen on Adobe Commerce Cloud projects. Understand how and why these errors happen and what are the recommended steps to resolve them.
Who is this video for
- Developers and IT Professionals
- System Administrators
Video Content
- Diagnose and Resolve Storage Issues:
- Manage Maintenance Mode
- Efficient Troubleshooting tips
Commands used in the video
Find the last 5 lines of the exception log mentioned in the response message.
tail -n 5 ~/var/log/exception.log
To check hard drive space. Pay attention to the line dev/mapper/xxxx
df -h
Lets find the top 15 largest files
find -type f -exec du -Sh {} + | sort -rh | head -n 15
Display the status of maintenance mode
php bin/magento maintenance:status
Disable the maintenance mode
php bin/magento maintenance:disable
Previous pageInvalid SSL
Next pageConfiguration Values
Commerce
- Commerce Tutorials
- Adobe Commerce Cloud
- Getting Started
- Global Reference Architecture
- Help and support
- Edge Delivery Services
- Webinars and events
- GraphQL and REST
- Adobe Developer App Builder
- Store Administration
- Customer Management
- Catalog Management
- Content Management
- Marketing Tools
- Orders and Fulfillment
- B2B for Adobe Commerce
- Tools and External services
- Commerce Intelligence
- Commerce Upgrades
- Back-end Development
- Native Front-end Luma Development
- Headless Architecture