MDVA-41631: Error retrieving order information without optional “telephone” value
The MDVA-41631 patch fixes the issue where users get an error retrieving order information without optional “telephone” value through GraphQL. This patch is available when the Quality Patches Tool (QPT) 1.1.7 is installed. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.4.
Affected products and versions
The patch is created for Adobe Commerce version:
Adobe Commerce (all deployment methods) 2.4.2-p1
Compatible with Adobe Commerce versions:
Adobe Commerce (all deployment methods) 2.4.1 - 2.4.3-p1
magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.Issue
Users get an error retrieving order information without optional “telephone” value through GraphQL.
Steps to reproduce:
- Go to Store > Configuration > Customers > Customer Configuration > Name and Address Options > Show Telephone and set the phone number as optional.
- Place an order using GraphQL API as a logged-in customer.
- Do not set the telephone number when setting the billing and shipping addresses. Follow the instructions given in GraphQL Checkout Tutorial in our developer documentation.
- Retrieve the order using the GraphQL customerOrders query.
{
customer {
firstname
lastname
suffix
email
orders(filter:{number:{eq:"000000001"}}){
items{
billing_address {
firstname
lastname
street
city
region
region_id
postcode
telephone
country_code
}
shipping_address {
firstname
lastname
street
city
region
region_id
postcode
telephone
country_code
}
}
}
}
}
Expected results:
Users get order information.
Actual results:
Users get the following error: “message”: “Internal server error”,
Apply the patch
To apply individual patches, use the following links depending on your deployment method:
- Adobe Commerce or Magento Open Source on-premises: Software Update Guide > Apply Patches in our developer documentation.
- Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in our developer documentation.
Related reading
To learn more about Quality Patches Tool, refer to:
- Quality Patches Tool released: a new tool to self-serve quality patches in our support knowledge base.
- Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in our support knowledge base.
For info about other patches available in QPT, refer to Patches available in QPT in our developer documentation.