ACSD-55305: Popup freeze during company user editing in My Account

The ACSD-55305 patch fixes the issue where Edit Company User popup on the My Account> Company Structure page freezes with a loader on the screen. This patch is available when the Quality Patches Tool (QPT) 1.1.43 is installed. The patch ID is ACSD-55305. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.7.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce (all deployment methods) 2.4.6-p2

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods) 2.4.4 - 2.4.6-p3
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.


An error occurs when attempting to use the Edit Company User popup on the My Account > Company Structure page, as it freezes with a loader displayed on the screen.

Steps to reproduce:

  1. Create a B2B company.
  2. Create a multi-select attribute for customers.
  3. Assign a value to the newly created attribute for the company admin.
  4. Log in as Company Admin.
  5. Go to the account dashboard and navigate to the Company Structure.
  6. Select the user.
  7. Click on Edit Selected.

Expected results:

The form popup appears accurately, providing the option to edit company information.

Actual results:

The form popup appears without any possibility to edit.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.