ACSD-54111: Product thumbnail image not displaying

The ACSD-54111 patch fixes the issue where all images are replaced by the default product placeholder image. This patch is available when the Quality Patches Tool (QPT) 1.1.38 is installed. The patch ID is ACSD-54111. Please note that the issue was fixed in Adobe Commerce 2.4.6.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce (all deployment methods): 2.4.5-p2

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods): 2.4.2 - 2.4.5-p4
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.


The product thumbnail image is not showing.

Steps to reproduce:

  1. Go to Content > Design > Configuration > Edit Theme > Product Image Watermarks > Thumbnail.
  2. Upload the image with a thumbnail and set the image position as Center.
  3. Click on Save Configuration.
  4. Clear cache.
  5. Go to the storefront as a guest/customer.
  6. Add a product to the cart.
  7. Run bin/magento catalog:image:resize from the console.
  8. Open the mini-cart on the frontend or product grid on the backend to see if the image thumbnails are visible.

Expected results:

Product images are not replaced with the placeholder image.

Actual results:

Product images are replaced by the default product placeholder image.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.