ACSD-49392: Order status changes to closed after partial refund

The ACSD-49392 patch fixes the issue where the order status changes to closed after a partial refund for a bundled product. This patch is available when the Quality Patches Tool (QPT) 1.1.31 is installed. The patch ID is ACSD-49392. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.7.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce (all deployment methods) 2.4.5-p1

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods) 2.3.7 - 2.3.7-p4 and 2.4.1 - 2.4.6
NOTE
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

Order status changes to closed after a partial refund for a bundled product.

Steps to reproduce:

  1. Log in to Adobe Commerce and create any bundled product or use the existing bundled product.
  2. Place an order with this bundled product with a quantity greater than 1.
  3. Go to admin, and open the order created in step 2 from Sales > Order and create an invoice. Observe the order status. It will be in processing.
  4. Create a partial credit memo (do not refund for all products in the bundle).
  5. Check the order status.

Expected results

After creating a partial credit memo for the bundled product, the order status is in processing.

Actual results

After creating a partial credit memo for the bundled product, the order status is complete.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.

recommendation-more-help
8bd06ef0-b3d5-4137-b74e-d7b00485808a