ACSD-49513: Remote storage synchronization fails because of 0-byte files
The ACSD-49513 patch fixes the issue where the remote storage synchronization fails because of 0-byte files. This patch is available when the Quality Patches Tool (QPT) 1.1.30 is installed. The patch ID is ACSD-49513. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.7.
Affected products and versions
The patch is created for Adobe Commerce version:
- Adobe Commerce (all deployment methods) 2.4.3
Compatible with Adobe Commerce versions:
- Adobe Commerce (all deployment methods) 2.4.3 - 2.4.4-p3
magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.Issue
The remote storage synchronization fails because of 0-byte files.
Steps to reproduce:
- Configure the AWS S3 as the remote storage.
- Execute
[bin/magento remote-storage:sync]to make sure the synchronization works properly at the beginning. - Create a 0-byte file inside the
[pub/media]. - Execute
[bin/magento remote-storage:sync]again.
Expected results:
Since the AWS S3 accepts 0-byte files on the S3 direct push, there is no error.
Actual results:
The following error happens:
Uploading media files to remote storage.
In File.php line 387:
The file or directory "pub/media/xxxx.file" cannot be copied to "*.amazonaws.com/media/xxxx.file"
Apply the patch
To apply individual patches, use the following links depending on your deployment method:
- Adobe Commerce or Magento Open Source on-premises: Quality Patches Tool > Usage in the Quality Patches Tool guide.
- Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in the Commerce on Cloud Infrastructure guide.
Additional steps required after the patch installation
(This section is optional; there might be some steps required after applying the patch to fix the issue.)
Related reading
To learn more about Quality Patches Tool, refer to:
- Quality Patches Tool released: a new tool to self-serve quality patches in our support knowledge base.
- Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in our support knowledge base.
For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.