DocumentationCommerceCommerce KB

ACSD-49773: Product export fails when AWS S3 is used as remote storage

Last update: Thu Jul 27 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • Admin

The ACSD-49773 patch fixes the issue where product export fails when AWS S3 is used as remote storage. This patch is available when the Quality Patches Tool (QPT) 1.1.29 is installed. The patch ID is ACSD-49773. Please note that the issue was fixed in Adobe Commerce 2.4.6.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce (all deployment methods) 2.4.5-p1

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods) 2.4.2 - 2.4.5-p2
NOTE
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

Product export fails when AWS S3 is used as remote storage.

Steps to reproduce:

  1. Install a large data profile.
  2. Create an AWS account and configure an S3 bucket and an IAM user.
  3. Update app/etc/env.php with the configurations.
  4. Run bin/magento setup:upgrade.
  5. Go to backend and perform a full product export.
  6. Monitor the queue message status from the [queue_message_status] table.
  7. Check the system logs.

Expected results:

Product export finishes without any errors.

Actual results:

An error is logged in the system logs.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.

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