ACSD-49464: Invoices, shipments, and credit memos not moved back from archive
The ACSD-49464 patch fixes the issue where invoices, shipments, and credit memos are not moved back from archive when the orderId is different. This patch is available when the Quality Patches Tool (QPT) 1.1.29 is installed. The patch ID is ACSD-49464. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.7.
Affected products and versions
The patch is created for Adobe Commerce version:
- Adobe Commerce (all deployment methods) 2.4.5
Compatible with Adobe Commerce versions:
- Adobe Commerce (all deployment methods) 2.3.7 - 2.4.6
magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.Issue
Invoices, shipments, and credit memos are not moved back from the archive when the orderId is different.
Steps to reproduce:
- Enable orders, invoices, shipments, and credit memos archiving.
- Create and complete an order, including shipping, invoice, and credit memo.
- Ensure the shipping, invoice, and credit memo IDs are not the same as the order number.
- Move the order to archive.
- Restore the archived order to order management.
- Check invoice, shipping, and credit memo details under the respective Invoice, Shipping, and Credit Memo grid pages.
Expected results:
The original related records are restored when the order is moved from the archive list to order management.
Actual results:
- No records for shipping, invoice, and credit memos if all the IDs are different.
- If the order and related records have the same ID, then the records are returned.
Apply the patch
To apply individual patches, use the following links depending on your deployment method:
- Adobe Commerce or Magento Open Source on-premises: Quality Patches Tool > Usage in the Quality Patches Tool guide.
- Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in the Commerce on Cloud Infrastructure guide.
Related reading
To learn more about Quality Patches Tool, refer to:
- Quality Patches Tool released: a new tool to self-serve quality patches in the support knowledge base.
- Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in the Quality Patches Tool guide.
For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.