ACSD-49042: Product with infinite backorder can’t be ordered from storefront
The ACSD-49042 patch fixes the issue where a product with infinite backorder cannot be ordered from the storefront. This patch is available when the Quality Patches Tool (QPT) 1.1.27 is installed. The patch ID is ACSD-49042. Please note that the issue was fixed in Adobe Commerce 2.4.5.
Affected products and versions
The patch is created for Adobe Commerce version:
- Adobe Commerce (all deployment methods) 2.4.4
Compatible with Adobe Commerce versions:
- Adobe Commerce (all deployment methods) 2.4.4 - 2.4.4-p2
magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.Issue
The error occurs when a product with infinite backorder cannot be ordered from the storefront.
Steps to reproduce:
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Set the following configuration settings:
- Display Out of Stock Products set to Yes.
- Backorders set to Allow Qty Below 0.
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Add a new custom stock and custom source.
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Assign a product to the custom source and make sure there is an inventory number set for it (For Example: 10).
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On the product edit page, open Advanced Inventory. Set the minimum quantity in the cart, (For Example: 160). The quantity must be above inventory.
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Go to the storefront and buy a product to create a reservation.
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Change the product quantity to 0. The critical point is to save the product from the Admin panel when there is a reservation.
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Open the product page on the storefront and try to add the product to the cart.
Expected results:
It’s possible to add the product to the cart because backorders for a quantity below 0 are allowed.
Actual results:
The product is displayed to be out of stock.
Apply the patch
To apply individual patches, use the following links depending on your deployment method:
- Adobe Commerce or Magento Open Source on-premises: Quality Patches Tool > Usage in the Quality Patches Tool guide.
- Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in the Commerce on Cloud Infrastructure guide.
Related reading
To learn more about Quality Patches Tool, refer to:
- Quality Patches Tool released: a new tool to self-serve quality patches in the support knowledge base.
- Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in the Quality Patches Tool guide.
For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.