ACSD-48773: Reward points email template taken from wrong store

The ACSD-48773 patch fixes the issue wwhere the reward points email template is taken from the wrong store. This patch is available when the Quality Patches Tool (QPT) 1.1.26 is installed. The patch ID is ACSD-48773. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.7.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce (all deployment methods) 2.4.4-p2

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods) 2.4.2 - 2.4.6
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.


The product price reindex is not working if the bundle product is not assigned to any website.

Steps to reproduce:

  1. Create 2 websites, 2 stores, and 2 store views.
  2. Go to Stores > Configuration > Catalog > Product Reviews and enable Reviews.
  3. Go to Stores > Configuration > Store Email Addresses.
    Switch to the default website scope, and set the Customer Support Sender Email address, (For example:
    Switch to the second website scope, and set the Customer Support Sender Email address to another value (For example:
  4. Go to Stores > Configuration > Customers > Customer Configuration > Account Sharing Options > Share Customer Accounts, and set Share Customer Accounts = Per Website.
  5. Under Reward Points, set the following:
    Enable Reward Points Functionality = Yes
    Enable Reward Points Functionality on Storefront = Yes
    Actions for Acquiring Reward Points by Customers > Review Submission and set Review Submission = 150
    Email Notification Settings > Email Sender and set Email Sender = Customer Support
  6. Go to Stores > Other Settings > Reward Exchange Rates and set up the exchange rates for the second website for both Points/Currency and Currency/Points.
  7. Create a customer account on the second website.
  8. Log in as the customer on the second website.
  9. Make sure to enable Subscribe for Balance Updates.
  10. Submit a product review.
  11. Go to Marketing > User Content > Pending Reviews.
  12. Change the status of the new review to Approved and Save.
  13. Wait for the email to arrive.

Expected results:

The reward points update email should have been sent by the email sender configured on the second website scope.

Actual results:

The reward points update email was sent by the email sender configured on the default website scope.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.