ACSD-46865: shipment and credit memo not populated when asynchronous indexing is enabled
The ACSD-46865 patch fixes the issue where shipment and credit memo grids are not populated when asynchronous indexing is enabled. This patch is available when the Quality Patches Tool (QPT) 1.1.24 is installed. The patch ID is ACSD-46865. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.6.
Affected products and versions
The patch is created for Adobe Commerce version:
- Adobe Commerce (all deployment methods) 2.4.5-p1
Compatible with Adobe Commerce versions:
- Adobe Commerce (all deployment methods) 2.4.4 - 2.4.5-p1
magento/quality-patches
package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.Issue
Shipment and credit memo grids are not populated when asynchronous indexing is enabled.
Steps to reproduce:
- In the Commerce Admin, go to Set Stores > Settings > Configuration > Advanced > Developer > Grid Settings > Asynchronous indexing Enable = YES.
- Again go to Set Stores > Settings > Configuration > Sales > Sales > Orders > Invoices > Shipments > Credit Memos Archiving > Enable Archiving = YES.
- Clean config cache.
- Place a new guest order for a simple product.
- Run cron.
- Open the order in the Commerce Admin by going to Sales > Orders and generate an invoice and a credit memo.
- Move the order to Archive.
- Create another order for a simple product.
- Run cron.
- Go to the new order and generate a new shipment, an invoice, and a credit memo.
- Run cron.
- Check the shipments, invoices, and credit memo grids in the admin.
Expected results:
New shipment, invoice and credit memo are displayed.
Actual results:
New shipment, invoice, and credit memo are not displayed.
Apply the patch
To apply individual patches, use the following links depending on your deployment method:
- Adobe Commerce or Magento Open Source on-premises: Quality Patches Tool > Usage in the Quality Patches Tool guide.
- Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in the Commerce on Cloud Infrastructure guide.
Related reading
To learn more about Quality Patches Tool, refer to:
- Quality Patches Tool released: a new tool to self-serve quality patches in our support knowledge base.
- Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in our support knowledge base.
For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.