MDVA-39923: Search by SKU in B2B quick order functionality is case-sensitive
The MDVA-39923 patch fixes the issue where customers get an error when they search the order by SKU in B2B quick order functionality with a different case than the one with which the name is saved. This patch is available when the Quality Patches Tool (QPT) 1.1.2 is installed. The patch ID is MDVA-39923. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.4.
Affected products and versions
The patch is created for Adobe Commerce version:
Adobe Commerce (all deployment methods) 2.4.1-p1
Compatible with Adobe Commerce versions:
Adobe Commerce (all deployment methods) 2.4.1 – 2.4.2-p2
magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.Issue
Searching by SKU in B2B quick order functionality is case-sensitive and shows an error when a different case is used than the one with which the SKU is saved.
Prerequisites:
B2B modules are installed.
Steps to reproduce:
- Log in to the admin and go to Stores > Configuration > B2B.
- Enable Shared Catalog and Quick Order.
- Create a product with uppercase SKU, e.g., TEST20-1234
- Assign created product to the Shared Catalog.
- Log in as a customer and click on Quick Order.
- Enter the SKU in lowercase, e.g., test20-1234.
Expected results:
The product should be found irrespective of the case used.
Actual results:
The following error message is received: 1 product(s) require(s) your attention.
Apply the patch
To apply individual patches, use the following links depending on your deployment method:
- Adobe Commerce or Magento Open Source on-premises: Quality Patches Tool > Usage in the Quality Patches Tool guide.
- Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in the Commerce on Cloud Infrastructure guide.
Related reading
To learn more about Quality Patches Tool, refer to:
- Quality Patches Tool released: a new tool to self-serve quality patches in the support knowledge base.
- Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in the Quality Patches Tool guide.
For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.