MDVA-38929: Invoice with FPT shows wrong total

The MDVA-38929 patch solves the issue where the invoice with FPT shows a wrong grand total when the order is paid with store credit. This patch is available when the Quality Patches Tool (QPT) 1.1.2 is installed. The patch ID is MDVA-38929. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.4.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce (all deployment methods) 2.4.2

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods) 2.3.0 - 2.4.3
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.


The invoice with FPT shows a wrong grand total when the order is paid with store credit.

Steps to reproduce:

  1. Create a customer and make sure that the customer has store credit enough to cover the order.
  2. Enable FPT and add FPT to a product.
  3. From the front end, log in as the customer just created.
  4. Add the product with FPT to the cart.
  5. Checkout and pay with store credit. It should be a zero pay order.
  6. Go to Orders and manually invoice the order.
  7. Check the invoice grand total.

Expected results:

  • The invoice grand total is zero.
  • The order total paid amount is zero.

Actual results:

  • The invoice grand total still shows the FPT amount.
  • The total paid still shows the FPT amount.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

For info about other patches available in QPT, refer to Patches available in QPT in our developer documentation.