MDVA-40816: Inventory data not shown on product grid

The MDVA-40816 patch solves the issue where inventory information is not displayed on the product grid if a product SKU contains special characters. This patch is available when the Quality Patches Tool (QPT) 1.1.10 is installed. The patch ID is MDVA-40816. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.5.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce (all deployment methods) 2.4.3

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods) 2.3.0 - 2.4.3-p1
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.


Inventory data is not displayed on the product grid if a product SKU contains special symbols.


MSI is installed.

Steps to reproduce:

  1. Create a simple product.
  2. Modify a product’s SKU to include special symbols such as & or '.
  3. Open the product grid.

Expected results:

The product grid displays all information correctly.

Actual results:

Inventory data is missing.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

For info about other patches available in QPT, refer to Patches available in QPT in our developer documentation.