MDVA-36021: Users get error message when opening order details

The MDVA-36021 patch solves the issue where users get Call to a member function getId() error message when trying to open order details. This patch is available when the Quality Patches Tool (QPT) 1.1.1 is installed. The patch ID is MDVA-36021. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.4.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce on cloud infrastructure 2.4.1, 2.4.2

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods) 2.4.0 - 2.4.2-p1
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.


When users try to open order details, the following error message is displayed on the order details page in the Admin: report.CRITICAL: Error: Call to a member function getId() on array in /magento2ce/app/code/Magento/Sales/view/adminhtml/templates/order/totals/tax.phtml:62.


The system should have tax settings and orders with specific tax rates.

Steps to reproduce:

  1. Log in to the Commerce Admin.
  2. Go to Sales > Orders > Open Order.

Expected results:

The order is opened without any error.

Actual results:

You get an error message similar to the following: report.CRITICAL: Error: Call to a member function getId() on array in /magento2ce/app/code/Magento/Sales/view/adminhtml/templates/order/totals/tax.phtml:62.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

For info about other patches available in QPT, refer to Patches available in QPT in our developer documentation.