MDVA-34948: Slowing of website
Affected products and versions
The patch is created for Adobe Commerce version:
- Adobe Commerce on our cloud infrastructure 2.4.0-p1
Compatible with Adobe Commerce versions:
- Adobe Commerce on-premises and Adobe Commerce on our cloud infrastructure 2.3.6-2.3.6-p1, 2.4.0-2.4.0-p1
NOTE
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the
magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.Issue
The website gets slow, which hampers operations.
Steps to reproduce:
- Run
show processlistin MySQL. - Check if there are multiple queries like:
SELECT GET_LOCK(SYSTEM_CONFIG', '10');
Expected results:
GET_LOCK should be executed immediately.
Actual results:
Multiple GET_LOCK queries get stuck for up to 10 seconds each.
Apply the patch
To apply individual patches, use the following links depending on your deployment method:
- Adobe Commerce or Magento Open Source on-premises: Software Update Guide > Apply Patches in our developer documentation.
- Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in our developer documentation.
Related reading
To learn more about Quality Patches Tool, refer to:
- Quality Patches Tool released: a new tool to self-serve quality patches in our support knowledge base.
- Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in our support knowledge base.
For info about other patches available in QPT, refer to the Patches available in QPT section.
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