Adobe ID account switch
In the case where the current owner and new owner have existing Adobe IDs, both accounts should remain, but email addresses need to be switched between them. This requires the use of a temporary email address that is valid, but is not associated with and Adobe ID.
Change to a temporary account
The current owner completes these steps to associate their Adobe ID with another, temporary email address.
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Navigate to account.adobe.com and complete the Adobe login.
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Under your account name and avatar, click Change Email.
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In the dialog, enter a valid temporary email address that is not used by an Adobe ID.
You must have access to the email address so that you can retrieve the email with the confirmation code.
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Click Change.
This generates a verification email sent to the temporary email address. The email contains a confirmation code that is required to complete the email address change.
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Enter the confirmation code sent to the temporary email address.
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Click Verify.
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Log out of the Adobe account.
New owner steps
After the current owner completes the transfer to a temporary email address, complete these steps to change your account over to the current owner.
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Navigate to account.adobe.com and complete the Adobe login.
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Under your account name and avatar, click Change Email.
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In the dialog, enter the current owner’s original email address.
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Click Change.
This generates a verification email sent to that email address. The email contains a confirmation code that is required to complete the email address change.
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Enter the confirmation code sent to the current owner.
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Click Verify.
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Log out of the Adobe account.
Follow up steps
After the new owner successfully transfers their Adobe account to the current (now previous) owner, complete these steps to transfer ownership.
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Navigate to account.adobe.com (first account used in the series of steps) and complete the Adobe login.
This login requires the use of the temporary email address.
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Under the account name and avatar, click Change Email.
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In the dialog, enter the new owner’s email address.
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Click Change.
This generates a verification email sent to that email address. The email contains a confirmation code that is required to complete the email address change.
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Enter the confirmation code sent to the new owner.
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Click Verify.