Assign a customer group to a company

Assigning a customer group to a company is essentially the same as assigning a shared catalog. If Shared Catalog is not enabled in the configuration, a Customer Group — rather than a Shared Catalog — is assigned to a company.

  • Only one customer group or shared catalog can be assigned to a company at a time. A customer group that is associated with a shared catalog cannot be deleted.
  • Changing the customer group assigned to the company updates the profiles of all company members.
  • If the customer group assignment is changed from a shared catalog to a regular customer group, company members lose access to the shared catalog and the primary catalog becomes available to them from the storefront.
  • After changing the company group, a company user must log out and log in on the Storefront to see new prices in the catalog.

Change the customer group

  1. On the Admin sidebar, go to Customers > Companies.

  2. Find the company in the grid and click Edit in the Action column.

    Edit Company {width="700" modal="regular"}

  3. On the company page, scroll down and expand Expansion selector the Advanced Settings section.

  4. Set the appropriate Customer Group.

    The Customer Group list includes all existing shared catalogs, even if Shared Catalogs is disabled in the configuration.

    Change customer group or shared catalog {width="600"}

  5. When prompted to confirm, click Proceed.

  6. Click Save.

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