Multilingual capabilities
Adobe Brand Concierge can respond in the language selected when you create a concierge. The knowledge source can be in another language, while responses are localized for visitors. This video demonstrates creating English and French concierges from the same English-language website and comparing their responses.
Who is this video for?
- Marketers and content owners creating multilingual concierge experiences
- Teams evaluating localized customer conversations
- Anyone who wants to provide responses in a language different from the knowledge source
Video content
- How to create English and French Brand Concierge instances using the same website as the knowledge source
- How the selected response language affects answers and starter prompt cards
- How imported knowledge sources, such as catalogs and website URLs, support localized responses
For documentation, see Brand Concierge help.
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