Exporting conversations using Adobe CX Enterprise Coworker
Learn how to save and export Adobe Brand Concierge conversations using Adobe Experience Platform Query Service and Adobe CX Enterprise Coworker. This video shows how to find dataset table names, request conversation data for a date range, and download a CSV when Data Distiller is available in your organization.
Who is this video for?
- Developers who need to export Brand Concierge conversation data
Video content
- Find conversation datasets in Experience Platform and copy their table names
- Ask Coworker to retrieve data from the responses table for a specified date range
- Understand why Data Distiller is required for the CSV download shown in the video
- Follow your organization’s data-handling policy when storing exports that may contain personally identifiable information (PII)
NOTE
If Data Distiller is not available in your organization, Coworker cannot create the CSV download shown in this video. Select Watch the Query Service and Terminal video to learn how to export conversation data to a CSV file using Terminal instead.
For documentation, see Brand Concierge help.
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