Decision item creation

Learning objective

By the end of this lesson, you will be able to:

  • Differentiate a decision item’s attributes from its eligibility settings
  • State the guardrail on decision items per IMS org and why it’s org-level, not sandbox-level
  • Distinguish an impression from a decision event
  • Differentiate decision rules from audiences by scope, timing, and the data each can access

Materials needed

  • 12 playing cards (Jack, Queen, King from each suit)
  • 12 sticky notes, with attribute names already written on them from previous lesson

Lecture

This is the most hands-on lesson so far — you’ll attach a sticky note to each card, then pause several times to write tier, capacity, display, camera, priority, and eligibility values as each concept is introduced.

Key takeaways

  • A decision item has two halves: attributes (name, description, custom attributes, tags, priority) and eligibility (dates, decision rule inclusion, audience inclusion, capping)
  • A customer can have up to 10,000 decision items — that limit is per IMS org, not per sandbox
  • Higher priority scores are returned first
  • A decision rule is an if/true conditional scoped to a single campaign or journey, evaluated at decision time, and can use decision item attributes; an audience is a broader group of profiles, evaluated at batch/streaming/edge speed, and cannot access decision item attributes
  • Use a decision rule instead of an audience when eligibility depends on the decision item’s own attributes
  • A decision item can carry more than one capping trigger (impressions, clicks, decision events, custom events) at once
  • An impression counts when the item is actually viewed at the edge; a decision event counts every time decisioning evaluates and returns a response, seen or not
  • Capping resets daily, weekly, or monthly at midnight GMT — not local time
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