DocumentationExperience League Authoring Guide

Update a video to Experience League

Last update: Mon Oct 06 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

Updating a video that’s already on Experience League is pretty straight forward. You will need access to MPC and possibly Jira. Do keep in mind the requirements for a video, and also ensure that you have access to the necessary systems.

NOTE
These steps apply to any video previously uploaded to Experience League (e.g., events).

Video requirements

Any video added to Experience League should follow these guidelines,

  • How-to nature, explaining how to use an Adobe Enterprise product
  • Not be marketing focused, marketing videos are more appropriate for business.adobe.com
  • Ready for customer viewing
  • All editing is completed
  • Contain an audio track
  • .MP4 format
  • Thumbnail size is 420 x 236

System access

You will need access to these 2 systems,

  • Jira - Ensure you have Jira access to the Knowledge Transfer (KT) project and you can create a Jira Story. Try logging into Jira to confirm access.
  • MPC - Try logging into MPC.
NOTE
If you are unable to access Jira access, reach out to the Adobe Helpdesk for assistance.
If you do not have access to MPC, this video should help. If you require additional access information, see the MPC Wiki. If you continue to have access problems to MPC reach out to Sean Schnoor for assistance.

Upload your video MPC

  1. Navigate to the MPC video record that you originally created.

    There are a few ways to do this (easiest to hardest):

    • If you are using Chrome, install the AdobeDocs Chrome Extension, then navigate to the page on Experience League (https://%65xperienceleague.adobe.com) with the video to update.

    • Click the AdobeDocs Chrome Extension, then click Videos, then select Open in MPC Admin Console.

      AdobeDocs Chrome Extension

    • Navigate to Jira. Query the KT project for your content, and in the Issue Links section you should see an item called MPC. Click this to go to the video record.

    • Navigate MPC, and manually search for the video record. Start with the Experience League folder

  2. After locating the video record, select the Settings menu, then select Edit details.

    Settings menu

  3. Click Choose file.

  4. Select your .mp4, then click Save.

    Upload

  5. The video encodes and is ready shortly.

NOTE
If there were substantial changes to your video, like a new audio recording, change in video length, etc., your video must be localized again. Minor edits that don’t change the audio or the overall length of the video likely do not need to be re-localized. Typically, Events are not localized.
Should you determine that your video needs to be re-localized, proceed to the next section.

Updating Jira

  1. Open the Jira ticket associated with your video.

    There are two ways to do this:

    • Navigate to the page with the video and use the AdobeDocs Chrome Extension ( mentioned in the prior section ). Under the Quick links section, select where it says Jira, and click Open in Jira.

    Open in Jira

    • Navigate to Jira, then query the KT project for your content.

  2. After locating the correct Jira ticket, go to the Localization tab and deselect all of the checked values except the language the video is recorded in, most likely English.

Next Steps

You should be all set after following the above steps. If you are unsure about anything, or have questions reach out to Sean Schnoor.

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