Coverage, environments, and data retention coverage-environments-and-data-retention
This page summarizes what data is collected in Observability Insights for AEM Managed Services and how that data is organized.
Monitoring coverage monitoring-coverage
Adobe monitors:
- AEM Author tiers with the Observability Insights APM Java plug-in
- AEM Publish tiers with the Observability Insights APM Java plug-in
- Hosted servers in the managed topology with the Observability Insights Infrastructure agent
Custom APM and infrastructure monitoring is enabled in both non-production and production Managed Services environments.
How applications are represented how-applications-are-represented
Each AEM Managed Services environment typically includes:
- One APM application for Author
- One APM application for Publish
All topologies in a Managed Services contract report into one Observability Insights account.
Data retention data-retention
APM metrics, infrastructure metrics, and related events are retained for up to 30 days.
Summary tables summary-tables
Coverage area
What is monitored
APM
AEM Author and Publish applications
Infrastructure
All hosted servers in the managed topology
Item
Representation
AEM environment
One Author APM application and one Publish APM application
Observability Insights account
One Adobe-managed account per Managed Services customer scope
Data type
Retention
APM metrics and events
Up to 30 days
Infrastructure metrics and events
Up to 30 days
What this means operationally what-this-means-operationally
- Observability Insights is suited to operational analysis, active incidents, and recent trend comparison.
- Historical analysis beyond the retention window should be handled through other reporting or archival processes if required.
- When investigating recurring issues, capture screenshots or exported evidence before the data ages out.
recommendation-more-help
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